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John Ortega, MD
- Doctors
- Elmhurst, IL
About this business
Dr. John Ortega, MD is an otolaryngology (ear, nose & throat) specialist in Elmhurst, IL and has been practicing for 20 years. He specializes in ear, nose, and throat.
Location details
1200 South York Street, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a medicine issue and called the office on a Monday morning. As of Wednesday afternoon, and after several calls, I have not received a call back. The receptionists were not helpful at all and one was downright rude. I will be talking with the doctor about these issues.
I had an 8:30 appointment, I was put in the room at 8:40. The doctor did not come in until 9:15. During this time no one came back in. I know he sometimes slips people in if they call because he has done it for me, but this is a long time to wait. They expect you to be on time.
He answered my questions in very good for me to understand answers.
I really liked Dr Ortega. He’s kind, professional and knows what he is doing. Felt really comfortable going to him. I will never go to a nurse practitioner ever at this hospital
This was my first time coming in to see this dr. had an appt at 8:20 am, was in the office by 8:17 which was great, but stood in the office waiting till 8:58 ended up leaving the office w/out seeing him. nobody from his staff even had the courtesy to notify me if he was coming at all or if he was running late!!! the front desk people did not even care i left, they were just like "ok, whatever" attitude. It is NOT how you provide exceptional service!!!! even for the 1st time visit!!!!
After seeing 2 other doctors, scheduled an appointment with Dr. Ortega on portal for the following day. He proposed a tiered solution, in the event medication he prescribed did not work. Medication solved the issue and within 2 days saw improvement. The doctor and nurse were very nice. I’d highly recommend.
Dr Ortega takes the time to listen to his patients.
DEPENDABLE, CAN USUALLY GET A QUICK APPOINTMEN FRIENDLY AND GIVES YOU HIS FULL ATTENTION.T
Good Service
Frequently asked questions about John Ortega, MD
How is John Ortega, MD rated?
John Ortega, MD has a 4.3 star rating with 175 reviews.
When is John Ortega, MD open?
John Ortega, MD is open now. It will close at 6:00 p.m.
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