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John Lewis Trafford Park
- Retail
- Manchester
About this business
Location details
Peel Ave, Trafford Park, Stretford, Manchester, M17 8JL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
John Lewis Shoe Department – I came in for baby shoes and was met with unbothered, rude staff who eventually said, “we don’t have any shoes in that size.” So you’re telling me you only stock 1 single pair in that size? It just felt like they couldn’t be bothered to help. Thankfully, we went to Clarks instead and were greeted by warm, welcoming staff who gave us the positive milestone moment we’d been hoping for. They were also three times busier than John Lewis — yet still managed to give excellent service.
We went in looking for a new bed frame and a particular one which was quite expensive. The staff tried to help but because the computer was switching over to the autumn range (don't know why that should affect beds) they couldn't see if what we wanted was in stock in the size required or when it could be ordered and delivered. They suggested, apologetically, that we try again in a few weeks . Not very efficient or customer friendly and will lose sales.
The cafe, just went in with my 85 year old mum for a coffee there was a long queue waiting for food so decided to go to the till to order coffee as there were 2 girls just stood there doing nothing. As I approached the till I got told there was one queue and I need to get to the back of it. I explained I did not want any food just 2 coffees. She replied it does not matter there is just one queue and you need to go to the back of it. Needless to say we left the store and went for a coffee where we got served straight away. I ... read more
Travelled especially to go and see a watch id seen online, they had it in store. Stood for more than 15 mins waiting to be served at the watch counter whilst the two collegues served other people who had been there longer. Perfectly okay. We wait until one is finished. Expecting to get served wait another 5 mins whilst the person pulls out papers and begins writing; and then pulls out their phone and goes on their phone on the shop floor. Despite seeing us waiting. Ride customer service, walked off. Ended up getting the same... read more
Frequently asked questions about John Lewis Trafford Park
How is John Lewis Trafford Park rated?
John Lewis Trafford Park has a 4 star rating with 209 reviews.
When is John Lewis Trafford Park open?
John Lewis Trafford Park is open now. It will close at 10:00 p.m.
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