Joe Nachbaur - State Farm Insurance Agent

Vanessa H 

on BBB

a year ago

State farm is the worst! I filed a claim two months ago and they sent me a paper check.....I deposited the check and it had a stop payment! I called state farm and after being transferred like 4 different times and customer service is terrible, they said they put a stop payment because they had already made a digital payment to my account! WHICH THEY DID NOT! They keep saying we accepted the digital payment via text, but I NEVER got a text from them to accept any payment. When I look at my activity in the app, it says both d... read more

Mark L 

on BBB

a year ago

Had 2 vehicles. 1 vehicle was totaled in an accident not my fault. They paid me out and I purchased a new vehicle. They then renewed my policy with the totaled car and after selling my other vehicle they continued to bill me for 3 vehicles for 6 months claiming I would be credited soon, next month, eventually it became it’s not so simple to remove a vehicle. I was then told my billing account was suspended until they fixed the matter. 3 weeks later I get a letter my policy is getting cancelled if I don’t pay(for 3 vehicles).... read more

Russell B 

on BBB

a year ago

No help what so ever No estimate Misled through whole process Project from ****, kitchen remodel is half the kitchen I had As a policy holder I was given half 50% of money of estimate and the vendors that did research were paid in full 100% This project was in middle of Covid and contractors were hard to find without spending 3 times the amount. Which caused a lot of stress and pain I’m 68 diabetic and disabled and to do this project just about on my own. The agent sounded like he wanted to help but not really was no help at... read more

DANIELLE H 

on BBB

a year ago

Incompetent Claims Department in my Opinion! Someone hit my parked SUV's rear end (pretty hard) on a restaurant's private lot. Witnesses and their staff gave me a report and photos when I went out to my car. The staff got the woman to come out so they could give me their insurance information. The couple has State Farm Auto Insurance, and so do I. I called the State Farm claims department and gave them the other parties' information. At that time I made NO mention that I was also State Farm insured. I sent them the photos, t... read more

Michael V 

on BBB

a year ago

Last year I had to file two claims with State Farm on my car, one was my fault as I turned in front of another car and side-swiped another car causing damage to both cars. I had to get my car fixed obviously but the other driver never filed a claim. The second claim was when I ran over a log that was not visible and it damaged my car as well. So... two claims. I became a State Farm client in 2003, so I have been with them for 20 years. Never made a claim in those 20 years until last year. Not one, nothing. No tickets, no acc... read more

Ebony M 

on BBB

a year ago

I submitted an rental claim Middle of April. I still have no dissolution. I get no follow up calls, or emails, I wait a week or more to call and Everytime I call I get another list of things needed or something else that bring them concern. I submitted pictures, receipts, boxes, they have even questioned things that a receipt and boxes was supplied for. I have had rental insurance for nearly 5 years with this company. I was even blocked from viewing my claim or accessing my claim at all at one point. Its been over 30 days si... read more

Lotoya L 

on BBB

a year ago

I wish I can rate -0 but 1 is the lowest....... Thank God I do not have State Farm as my Insurance company. So the day before Easter a man hit my mom (a senior citizen) house with his truck due to his road rage. It has been mark unsafe and she needs work before she can go back into her house. Her neighbor lawn was damage due to the accident as well and the crazy thing about that is the insurance company issued her a check to get her lawn fixed...HER LAWN FIXED!! Here mom is still displaced almost 3 months later and still wai... read more

Novella S 

on BBB

a year ago

They're the worst in paying/settling auto claims when their insurers is at fault for running in back of me while stop/sitting at red traffic light. I would like to give a 0 * star 

Tanya L 

on BBB

a year ago

State Farm pays under value for damage to your home so they don’t have to pay out. **** poor company to say the least. Their amount doesn’t even meet my deductible so I have to pay out of pocket. Why do I even inside the home when it covers nothing.