Joe Nachbaur - State Farm Insurance Agent

Davaun H 

on BBB

a year ago

Terrence Clacny, was very unprofessional when assisting me and my mother getting an insurance quote and being our rep. Was not corresponding to emails, or phone calls. 

Giovanni N 

on BBB

a year ago

I put a claim on July 5th called and emailed brandon b**** State Farm representative. Its July 24 and I have not heard a single response. I even called customer service who blind transferred me to the same department but now answer. So what Gives when did State Farm Claim department drop is customer service. Im paying way to much for ****** service. 

Nancy F 

on BBB

a year ago

June of 2023 my vehicle premium was $48.87. July it was increased due to a beacon that's a requirement for the safe drive discount (which I had zero knowledge of or received this beacon) therefore my payment increased to $63.08. after several conversations with State Farm agents they assured me my premium would go back to $48.87 once the beacon is installed. I paid July's premium of $63.08 a week later I received the beacon install the app on my phone and installed the beacon in my car. I received my August bill 6/22/23 my p... read more

Laura M 

on BBB

a year ago

This company has given us the most difficult time for home insurance, we pay over $5500 a year soon to increase, AGAIN. We had pipes explode in the house causing significant leak, we called emergency plumber who helped fix, suggested a complete home repipe which we did. We called adjustors to help recover damages, and have been going back and forth for almost a year. In the mean time, our house is a mess, holes in ceilings, walls, garage floor and all 3 bathroom walls. They offered us $1,000 which doesn't even fix one wall i... read more

Gisel D 

on BBB

a year ago

State Farm has been the WORST company to deal with when it comes to getting paid out in a claims (Not at Fault )! today marks day day 36 from the accident!! Have yet to receive a check. Their process and lack of communication amongst their “agents” is Non existing! I have had 6 calls the 1st one was a Saturday and was actually pretty good interaction she did what she had to do and send paperwork for me to handle which I did, send it back gave the 4 working days to hear from them Of course NO call I had to call them because a... read more

Drew B 

on BBB

a year ago

I would put zero stars if possible. They are a scam company that only has an objective too take your money and then not pay out. One of their customers ran into me 3 months ago, and it took them Two months too realize that it Is totaled and then doesn't want too pay for the storage fees or rentals car cost. Even though it is their fault for not dealing with the claim quicker. If you want too be scammed out of money and time, state farm is the perfect company too use. And if one of their customers hits you be prepared for a l... read more

Eric H 

on BBB

a year ago

I was the victim of a home invasion nearly 4 months ago, In which everything I owned was stolen. Since then Ive had to live out of a motel room, as my apartment is no longer safe. My renters insurance claim is STILL "in review". Phone calls aren't answered and emails aren't returned. I'm just about ready to hire an attorney 

Rh H 

on BBB

a year ago

I wish everyone had it as easy as it was for me, dealing with taking care of my car claim. The only hiccup was dealing with the rental car company, *****, I had taken my car to the shop that afternoon and my claim agent said ***** will pick you up in roughly 4 hours. I then called the ***** and the person who answered said that there will be no pickup until tomorrow! I had to make my own arrangements and the next day, told State Farm agent the difficulty and requested the rental be dropped. And State Farm was on the ball in ... read more

robert f 

on BBB

a year ago

ive made more phone calls dealing with my situation than state farm has.was hit by a person who ran a red light,had no insurance,and an ex con who was arrested on sight.was told they would call me at 5:30 that afternoon on a sunday to set up a tow.turns out they are closed at that time on sunday, completely understandable.but why would the guy schedule an appt when they are closed?!?!talked to my agent the following day to get process going and get a tow.2 days later car is still there,called claims and they forgot to do som... read more