Joe Nachbaur - State Farm Insurance Agent

Larry J 

on BBB

a year ago

Very disappointed. We had a hail storm roll through our neighborhood and damaged more than half the neighborhood roofs. Homeowners that have State Farm in our neighborhood are having to pay out of pocket or receiving little too no money to do a complete repair to their roof . Thanks State Farm for taking our money since 1996 and for not being there when we really needed you most. 

Robert C 

on BBB

a year ago

State Farm state as they will review your accident claim in 3-5 days it has been almost 2 months due to alleged lost paperwork etc. Now they’re saying they need to send an adjuster out to the body shop and it’ll be at least another week. Each time if I didn’t call it would still be sitting there with no follow up even after escalating to a supervisor. Local agent stars he has nothing to do with claims. The body shop says it will take up to two months to repair once they get paid by State Farm. I have requested to be compensa... read more

Christina E 

on BBB

a year ago

Horrible customer service. Been a loyal customer for years... my hours had been cut from work due to I work in a pharmacy and around summer hours people dont get sick. Was told I had 3 partial payments that I exceeded. I tried to keep up wanted to make a partial payment of $280 on August 2nd and August 16th make the other half payment. I had to make 90 percent of my bill of what I was told. Had to put in a request to the 800 number on August 4th. Checked back the status on August 7th and was told they couldn't find my ticket... read more

Stephanie F 

on BBB

a year ago

I have been with State Farm for around 20 years. I previously have had a good experience, but I don't know what happened with them recently. If I could give zero stars, I would. I hit a deer 2 weeks ago. Since then, State Farm cancelled salvage because they "couldn't locate the vehicle" despite me AND the tow company confirming the car's location at least 3 times. Do you think they called and asked me again- where is the car? Nope. At the 2 week mark, no one has reached out since they initially called me the day after the ac... read more

Husham A 

on BBB

a year ago

Not honest people! I don’t trust them or recommend them to anyone because they’re liars 

Silmary G 

on BBB

a year ago

I was rear ended by a State Farm policy holder on March 3, 2023. State Farm took full liability for the accident. I was told to take my car to ****** Auto and Glass for the repairs. I dropped the car of and was told the repairs would take 3 weeks, they called 3 days later that the car was done. When I picked up my car they painted the bumper a different color and never repaired the other damages. My trunk doesn't close and they broke parts taking my car apart that they put back together with black tape. I called SF and was t... read more

Victor L 

on BBB

a year ago

I had a horrible experience with state farm insurance. One accident where we were not even at fault and after making the claim they never got back to me. I have had full coverage for several years, yet, state farm failed to process my claim. After a full year of calling state farm only to hear the same story (a recording saying that my claim was being processed) I contacted my state farm agent. She helped to get in touch with the corporate. Unfortunately, the person I spoke with (Alice) told me that my policy number was not ... read more

Tom R 

on BBB

a year ago

State Farm {Auto} does NOT even deserve one star! I have never ever known an insurance company as VILE, down and dirty, and UNPROFESSIONAL as State Farm! The people they hire make the dregs of society look good! They are liars & cheats! Even if one is "in the right" they will LIE & make false reports, and if it is their client decide in the favor of their client, even if their client caused the accident and was in the wrong!.........If you ever have someone answer the phone named "Marta" hang up! 

Jennifer N 

on BBB

a year ago

I have no traffic violations or any accidents and yet my bill went from from 76 dollars to 113 dollars a month with no explanation as to why I am paying more.