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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Robert H.'s profile image
Robert H. 
2 years ago

We placed a roadside service request for a car tow 23 hours ago. And are still waiting after multiple calls. Time for new insurance. 

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 29, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Consolidated Claims Unit (800) 736-8541 State Farm Mutual Automobile Insurance Co. 

Hao G.'s profile image
Hao G. 
2 years ago

STAY AWAY FROM THIS COMPANY! I would give State Farm zero star if possible. We transferred all auto, house and life insurances to State Farm last fall. We had a wind damage to the roof this May and State Farm rejected our claim despite all the evidences provided. One month later, another strong storm hit and tore shingles off my roof. They finally processed the second claim but cancelled our insurance policy right before it expired. They told us it is too risky to continue the policy with us. It is still an uphill battle for... read more

Business response:

To Whome It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2021. While we cannot share specific details in this public response. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented. Sincerely, State Farm Claims Department 1-800-782-8332 State Farm Fire and Casualty 

Juletanna H's profile image
Juletanna H 
3 years ago

It has been 2 and half weeks and state farm hasn’t move my car from the towing company to the shop yet! And the rental call me and informed me that state farm will only pay my rental till Friday which September 24 2021. State Farm excuse was they can not find the towing company and the funny thing is I provided them with the the phone number 2 and half weeks ago! It take one phone call to find out instead they waited more than two weeks and still they haven’t tow my car yet! The other part was the guy hit us has state farm a... read more

Katie F's profile image
Katie F 
3 years ago

Canceled insurance, told us 3 months later so had no idea we weren’t insured and then took out $500 from account they won’t refund for service they canceled months before. I call that stealing. 

Heidi E.'s profile image
Heidi E. 
3 years ago

On August 27, 2021 I was hit while stopped at a red light. The other driver has state farm too which should have made this very easy for them. I provided all documentation they asked for including the police report showing I was 0% at fault. I was given the run around for weeks, I was told something different by the ten or more people I spoke to. The shops estimate of damages was just under $2200. In ********I wanted to claim the mini tort since the other driver was solely at fault. Someone was supposed to call me back on We... read more

Nalleli C's profile image
Nalleli C 
3 years ago

We have been state farm customers since 2006 and have never before filed any claims with them. We had water damage in our home on 8/27/21 and state farm adjuster denied our claim without having come out to our property to assess the damages. They are denying claims left and right as we have heard from others in our community. I am beyond tired of having to beg our insurance company for assistance. We don't fail to pay our monthly premiums but they are so easy to deny claims. Maybe they need the funds to pay for all the marke... read more

Todd's profile image
Todd 
3 years ago

I decided to switch my State Farm auto and renter's policy to another company. I first sent Kevin B******* State Farm office in ************ **, an email to change my address back in April, because I moved. I then called at the end of April because I got no response. I changed the address over the phone, and I asked to cancel the policies. This was at the end of April. I planned to wait to hear from State Farm before instituting the new policies, which I had found. Heard nothing. Called again on May 25, 2021, and was told th... read more

Business response:

September 20, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Review ID: 59151, Todd ******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, 2021. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on September 17, 2021, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Fire Underwriting Services 1-800-State Farm (1-800-... read more

Jarae A.'s profile image
Jarae A. 
3 years ago

So unorganized with your person information. There mistakes is yours and they don't try to fix it or admit the mistakes. I have 2 life insurance policies with them and auto. One of my life insurance they never updated me on the status and it got canceled with no warning. Called to ask what happened and they don't even know. Staff is very rude. They say calls are monitored but I see no proof with the way they lie as if they won't get caught. It's a cover up going on and it's not right. I have no rights to protect myself again... read more

Kim T.'s profile image
Kim T. 
3 years ago

State Farm, is the absolute worse company around. I started with State Farm in 1990, and have faithfully paid my dues. My roof sustained hail damage. Filed a claim. According to State Farm my roof is fine and it will only cost $1000 ( way below my deductible of course) to repair. But the adjuster tells me " not to have a lot of people up there looking at it" so I queried him again that the roof did not need to be replaced. He again stated that my roof was fine. So I call around to get a company to fix the minor damage accord... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is open now. It will close at 2:00 p.m.  

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