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Joe Holland Body Shop
- Body Shops
- Charleston, WV
About this business
Specialties Automotive Service, Chevrolet Sales, Hyundai Sales, Volkswagen Sales, Pre-Owned Vehicle Sales
Location details
1000 D St, Charleston, WV, 25303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overall the car buying experience was great. I had a choice in a couple different financing options which was awesome. My salesman Arnold Stover was kind and very helpful. I will definitely refer people to this dealership.
Service dept. is absolutely horrible..: Made an Appointment online to have my car serviced a a day prior. I arrived at the service dept. the next day at my scheduled time to find out that they simply had no time to get the car serviced that afternoon...The service rep Mike Harmon said come back the next day... So I left and went to Moses Downtown, they got me right in... and had it done with a car wash in an hour... I will never buy or have any of my vehicles service there ever again. I don't think management is in loop in h... read more
I have taken my car here on two different occasions to be repaired in the body shop and both times I have had out standing service. They had my car repaired in a timely manor and took care of everything with my insurance claim, I have no complaints.
Joe Holland hands down is the best dealership I have ever been too. My sales person Shon Cyfers was excellent. He was very patient and understanding to what kind of vehicle I wanted. My overall experience was awesome. They were great with my 3 year old daughter. I couldn't be more pleased. Thanks to Shon and Joe Holland.
Got a great deal on our truck, but once they get the sale you can forget about any kind of customer service! We were told it would be no problem to get an extra key for our vehicle but was then given a bunch of excuses and made very difficult to come back to get one. Still haven't received the plate for it and our temporary one is about to expire. Tried calling to get it figured out and was transferred to someone who wouldn't answer the phone.
One thing I can say with certainty, I will never let me repeat NEVER take another car to Joe Holland Chevrolet to be repaired. Not even if 8 lb 6 oz newborn baby Jesus in his Golden Fleece diaper comes to me in a vision and commands me to! Today marks exactly 7 weeks since I dropped my 2016 Chevy Tahoe off at Joe Holland for a "5 day repair". That's almost 2 months that my insurance company has paid for a rental car. Two months of car payments, Onstar and XM radio for a car that hasn't even been in my possession. We finally ... read more
I took my sonic in because at times it lost all power. Engine was still on but no acceleration. Almost got me hit a few times. Two engine lights, my ABS lights and a small wrench light would come on. I was told at service pick up I had a valve that was broken, something on my camshaft and the computer had to be reprogrammed due to a recent recall on the module. I drove home Thursday evening. Friday experiencing same issues. Almost got hit when complete power loss occurred in middle of an intersection in St. Albans. Called to... read more
Same exact car. Same mileage. Two different prices. Offered to buy the one if it matched the price of the other. $2000 more for the exact same car because it hadn't been in the lot that long and was a different color. Ridiculous! Salesman and manager said we would have to take a $1700 cut. Wouldn't it be better to sell one than none? I didn't realize racism existed in the world of car sales. One is silver and one is blue; therefore, we want over $2,000 more for the exact same car since it is blue. So sorry !!!! C and O down ... read more
Left truck for service with a note to call before servicing. Explained when they called truck had modifications. Service tech said we can not run a computer test. Told them alright go ahead and put an inspection sticker on the truck. When picking the truck up I was charged for a computer read out of $80 + that they did not provide. I had already been told due to the modification no computer read out would be done. Why the charge? We are sorry was the answer! This is down right stealing money in our opinion. I have e-mailed a... read more
Frequently asked questions about Joe Holland Body Shop
How is Joe Holland Body Shop rated?
Joe Holland Body Shop has a 4.1 star rating with 478 reviews.
When is Joe Holland Body Shop open?
Joe Holland Body Shop is closed now. It will open at 8:00 a.m.
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