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Joe Cooper Ford / Quicklane
- Car Dealers
- Oklahoma City, PA
About this business
Since Joe Cooper Ford of Yukon first opened back in 1946, we have been working to bring top quality service to all of our valued customers. If you live in and around Yukon, Mustang, Moore, or Norman, OK and are in the market for a new or used vehicle, then look no further than Joe Cooper Ford of Yukon. We carry a large selection of new Ford vehicles and numerous used vehicles from a variety of manufacturers. We also carry all different models including Trucks, MiniVans, Commercial Vans, Sedans, Coupes, Convertibles and SUVs.... read more
Location details
1780 Garth Brooks Blvd, Oklahoma City, PA, 73099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
We took my husbands work Truck there twice in the last week. Both times he had an appointment. First an oil change, the next, a week later for two recalls. This last Friday, he took his truck in at 8 am. They had it almost 6 hours before they even told him they didn't have the part needed for the recall (hence why he made an appointment)!!! Their service department has a lot of terrible reviews, I wish we would've read them and taken it elsewhere. He left two messages for Service Manager...4 days later, no returned call. We ... read more
Business response:
Angie, thank you for the review. We truly appreciate the feedback about our services and assure you that we will look into this issue. Your complete satisfaction is our #1 goal and we apologize for falling short on that during your most recent visit with us. If you would, please contact Joe Schick at 405-354-1111 to discuss your visit in further detail. Thank you.
Terrible
Business response:
Tyler, thank you for taking the time to leave us a review. We are concerned to see your post, as we have noticed that you left a review on a few of our pages. We would like to apologize for falling short during your recent visit and would truly appreciate the chance to discuss your experience in further details. If you would, please message us your contact information and which store this review was intended for and a team member will be in touch shortly. Thank you.
The service department is a joke. Communication and customer service is horrible. Definitely needs some improvement and training.
Business response:
Michael, we are concerned to see your review and appreciate you taking the time to leave us some feedback on our services. Our #1 priority is your complete satisfaction and we apologize for falling short during your recent visit. If you would, please reach out to Joe Schick at 405-354-1111 to discuss your experience in further detail. Thank you.
The Service Department needs better communication! Brought in a work truck for a service recall that I made an appointment for a week prior only to find out after 6 hours of waiting that you did not have the locks required for the recall! TERRIBLE!!!! Would never buy from this dealership.
After 5 1/2 hours waiting on tires, they were unwilling to price match. They have signs all over the customer waiting area claiming a low price guarantee and they charged me $26 more per tire than Discount Tire has advertised on their website. When confronted, the service manager said he would have to submit paperwork to Ford for approval. Warning! Buy your tires somewhere else.
Business response:
Chris, thank you for taking the time to leave us some feedback about your recent service experience. Your complete satisfaction is our #1 goal and we apologize for falling short during your recent visit. If you would, please message us the best way to contact you and a member of our team will reach out. Thank you.
This place is terrible at communicating! Been dealing with the financial manager Scott King on a aftermarket warranty that was sold with the truck that wasn't even valid driving it off the lot. Probably have called over 100 times and maybe only talked to him 3 or 4 times. Always get put on hold and then someone hangs up the phone. I'm not right down the street so I can't just walk in and talk! Left messages with people and never get a phone call back from anyone! Will never do business here or any of Joe Cooper lots!
Business response:
I am sorry to hear that you are having trouble getting ahold of us. Please message me the best number to reach you at and we will call right away.
RecommendedFast response, great customer service. Truck was taken to have tint done before i even finished paperwork.
Business response:
Thank you for the recommendation, Jessica!
The staff is awesome...all the way around. I’ll never deal with another dealer.
Business response:
Santa Ron, thanks a bunch for the recommendation!
Recently purchased new van from joe cooper ford. Very good experience. They worked well from the beginning. Trex Jackson was very helpful with locating and delivery of my van. This is the second vehicle from Trex. And fourth from cooper. We will keep coming back.
Business response:
Russell, thank you for the review! We are thrilled to hear about your recent experience and look forward to working with you again in the future. Enjoy your new van!
Frequently asked questions about Joe Cooper Ford / Quicklane
How is Joe Cooper Ford / Quicklane rated?
Joe Cooper Ford / Quicklane has a 4 star rating with 289 reviews.
When is Joe Cooper Ford / Quicklane open?
Joe Cooper Ford / Quicklane is closed now. It will open tomorrow at 8:30 a.m.
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