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Jn Chevrolet

4.4

About this business

JN Automotive Group, located in Hawaii, is an automobile dealership that offers a variety of new Audi, Chev, Chevrolet, Lamborghini, Lotus, Maserati and Mazda vehicles. The dealership also offers various pre-owned vehicles from Isuzu, Jeep, Kia, Suzuki and Toyota. It has a fully equipped service department that offers a wide variety of maintenance and repair services, such as certified body technicians and computerized diagnostic and repair equipment. JN Automotive Group has a parts department that has a well-stocked invento... read more

Location details

2999 N Nimitz Hwy, Honolulu, HI, 96819, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.41,067 reviews
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Bruce Jenkins's profile image
Bruce Jenkins 
recommend  Recommended
7 years ago

Off the charts excellent. Easy to see why JN is the #1 Chevy Dealer in Hawaii month after month, year after year. J and his Team know how to Wow their guests! 

Business response:

Bruce, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please reach out to J Marxen, General Manager, at (808) 831-2500 or jmarxen@jnag.com for further questions. Sincerely, Mandy N. Davis - Digital Branding & Marketing Manager 

Chad Alvaro's profile image
Chad Alvaro 
recommend  Recommended
7 years ago

Wouldn’t go anywhere else to purchase my truck! Great customer service and awesome parts department! 

Business response:

Chad, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at JN Chevrolet! Please reach out to J Marxen, General Manager, at (808) 831-2500 or jmarxen@jnag.com for further questions. Sincerely, Mandy N. Davis - Digital Branding & Marketing Manager 

JJ Marxen's profile image
JJ Marxen 
recommend  Recommended
7 years ago

Business response:

Mahalo for rating us a perfect 5 stars, J! 

Paul Erich Baker's profile image
Paul Erich Baker 
7 years ago

I had an awful experience with JN Chevy. The driver's side window control stopped working on my car, so I brought it here to be fixed. I paid around $330 to have it fixed. Not even two days later, it had stopped working again. When I called to let them know, the manager told me they "can't guarantee wiring" and told me I could bring the car back in for service again and pay around $480 to have it serviced a second time. Honestly, this is some of the worst service I have ever experienced in my life and I'm beyond infuriated. ... read more

Business response:

We’ve received your comments and are reviewing them with our team. Please contact us directly if you’d like to discuss your concerns further. 

George Fontaine's profile image
George Fontaine 
7 years ago

Business response:

George, thank you for taking the time to leave a review. We are disappointed in ourselves to have only earned one star, but we are glad to be notified so we can learn more about your experience. If you could please reach out to J Marxen, General Manager, at (808) 831-2500 or jmarxen@jnag.com at your earliest convenience, we would greatly appreciate it. 

Jesse S Halsey's profile image
Jesse S Halsey 
recommend  Recommended
7 years ago

This dealership is fantastic friendly knowledgeable sales staff nice facilities and terrific service!!! Jason H and Jay M are some of the very best in the state ..... Thank you Jesse S Halsey 

Business response:

Thank you for leaving this awesome review! Jason and Jay will be pleased to know you enjoyed your experience. Please reach out to J Marxen, General Manager, at (808) 831-2500 or jmarxen@jnag.com for any questions. Sincerely, Mandy N. Davis - Online Sales & Marketing Manager 

Thomas Lynch's profile image
Thomas Lynch 
recommend  Recommended
7 years ago

great service department, no hitches, nice clean serviced car, enjoyable waiting experience, all went very well. thank you JN Chevrolet, we still love our Cruz. 

Business response:

Thomas, we appreciate you sharing your experience. It was a pleasure to work with you and we look forward to seeing you again! Please reach out to Anel Uno, Service Manager - (808) 831-2560 for any questions. Sincerely, Mandy N. Davis - Online Sales & Marketing Manager 

Ashley Kay M's profile image
Ashley Kay M 
7 years ago

Love the car we got, unfortunately worst experience ever dealing with a dealership. The JN Chevrolet in Hawaii is a joke, from receptionist to management. I had better experiences with customer service at a fast food drive thru. 

Business response:

Thank you for taking the time to write us a review, Ashley. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Please reach out to J Marxen, General Manager, at (808) 831-2500 or jmarxen@jnag.com for further questions. Sincerely, Mandy N. Davis - Online Sales & Marketing Manager 

Mia Karolic's profile image
Mia Karolic 
7 years ago

Business response:

Thank you, Mia! We appreciate this amazing star rating! Please reach out to Anel Uno, Service Manager - (808) 831-2560 for any questions. Sincerely, Mandy N. Davis - Online Sales & Marketing Manager 

Frequently asked questions about Jn Chevrolet

How is Jn Chevrolet rated?

Jn Chevrolet has a 4.4 star rating with 1,067 reviews. 

When is Jn Chevrolet open?

Jn Chevrolet is open now. It will close at 6:00 p.m.  

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