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Jim Keras dealerships have been locally owned and operated since 1949. We, the Keras family, are proud of the fact that our Sales and Service Departments have been recognized by Chevrolet for the highest level of achievement in customer satisfaction.
2000 Covington Pike, Memphis, TN, 38128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Everyone I dealt with were excellent and on top of that I am finally driving my first car that i got on my own.. THANK YOU to the whole Jim Keras Chevrolet team..
Business response:
Thank you, Kayla, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback. Enjoy your new car!
Matt in service dept. Took great care of me as Always
Business response:
Steve Hinson, thank you for taking the time to leave us feedback. We appreciate your business.
Very Friendly , And Professional I Will Most Definitely Keep Coming For My Auto Work!!
Business response:
Thanks Michelle for the positive review.
I always make a point of visiting Jim Keras for servicing my car (once a Saturn Astra, since they are a Saturn Authorized Service Provider, and now my Chevy Sonic) when I stop in Memphis while driving between Texas and Maine each summer. They are consistently welcoming and courteous, and the service (usually routine maintenance) is accomplished in a timely manner. There does seem to be an uptick in follow-up messages/emails, but I am happy to recommend Jim Keras for automotive service.
Business response:
Hey there, Mr.Neubert! We are really happy to hear that you are happy with our service, and we truly appreciate that you stop in here every year during your summer trip! Thank you so much for your review and your continued patronage!
The employees were very helpful and worked excellent with us.
Business response:
We are so happy to hear that everything went well and you have had a positive experience with us so far!! We appreciate you taking the time to review us and your positive remarks! If you need anything please don't hesitate to reach out!
ok I Work have so I'll let you know for sure I have been working here for 3 years for this company and I love it here they are so good to me and my family and my friends as well I'm so happy to be here I love every one I Work with I'm so BLESSED TO WORK HERE THANKS AGAIN JIM KERAS
I contacted Jim Keras Chevrolet several times in the past couple of months since I am receiving email saying thanks for your business. I have never done business with them and will never do business with them since they don't seem to care about people's inquiries. I have not gotten an answer as to why I received an email from them and now today I get another email thanking me for my business. No one can answer why and they never bother to follow up. In this time of identity theft I feel very uncomfortable with this especiall... read more
Business response:
We would be happy to get this taken care of for you. We apologize for any inconvenience this has caused you. It appears that an incorrect email address was entered for one of our customers. We saw your visitor post on May 23rd and responded with a request for you to email us at csc@jimkeras.com so that we know which email address was entered incorrectly.
Travelling from Nashville back to Texas when we blew a tire out. Had to be towed to the dealership to get a new tire and fix the spare tire bracket. We had a great tow experience with B &B Towing. Bubba was super. At the dealership our service writer was Rebecca (not sure speller correctly) was a pleasure to work with. Our tire was in stock and she had us back on the road in record time. Thank you for making a difficult time pleasant. I hope the dealership knows what an asset you are. Highly recommend this dealership to anyo... read more
Business response:
We are glad to hear that we were able to help you get home safely. We will pass along your kind words to Bekah. If you are ever in town again, stop by and see us.
Jim Keras Chevrolet has a 4.3 star rating with 1,669 reviews.
Jim Keras Chevrolet is closed now. It will open tomorrow at 8:30 a.m.
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