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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had State Farm for 4 years. Never had not one issue with them up until April. I find out my insurance that I’ve been paying for on AUTO PAY for the last 9 months someway somehow DMV shows State Farm telling them I canceled my insurance 4 days after I got my insurance. How can they still take my monthly payment but DMV has me with a suspended license and an insurance relapse?! I thankfully never have gotten pulled over so I didn’t know all of this until STATE FARM CANCELED MY INSURANCE ON MY SECOND VEHICLE without notice. I... read more
My family has three homes in *** *****. All three are over a million dollars, all three have septic systems. The agent ( Mark Citsay ) that sold this policy to my elderly parents would have known this. A recent issue at one of the homes involving the septic system has been deemed “ not covered “ although secondary damage was done to my home. Personally I find this misrepresentation of coverage almost criminal. Be aware *** ****** that unforeseen circumstances to your septic system, are NOT covered by State Farm without purch... read more
The worst! We have used State Farm for over 20 yrs (in our current and former home) and never had a claim until 6 months ago when a portion of our dining room ceiling caved in from a torrential rain. The claim was rejected twice because there was some black mold and rot in the wood. They stated it was chronic leak related to wear and tear despite the fact we had documentation (from a roofer) that ice and weather caused the leak. Six different companies tried to find this leak and finally isolated it to a tiny crack in the fr... read more
state farm was my insurance company. I was hit by a woman that made an illegal turn. She ended up telling the police officer that she was coming from a totally different direction. I was cited for careless driving. When I called state farm, the referred me to a "fraud division"(because the woman lied),. Kim waters was the person the handled the claim. Told her that the woman had a right turn only as indicated by the painted arrow on the road and 2 signs. KIm waters told me that the agent she sent out said that there was no s... read more
Business response:
May 11, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 2, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on May 6, 2022, to address his concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Auto Injury Claims 1-844-292-6... read more
Google review 2 weeks ago - I’m very disappointed in the lack of concern Jason Farkas has for his clients. I’ve had to battle for now 6 months just to get my account correct and it’s still not resolved. He has never even reached out lol. I’m hoping this helps, I’ve already made 4 complaints against this agency in 5 months. Let’s start November 2021 one of my cars was totaled from an accident, I filed the claim with State Farm. I was paid an insurance was updated I thought. I’ve been on auto pay for the 20 years I’ve been wit... read more
Business response:
May 10, 2022 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 2, 2022. While we cannot share specific details in this public response, our Auto Underwriting Department contacted the complainant on May 5, 2022, to address any concerns she may have with her auto policies. We have reached a satisfactory resolution of this mat... read more
I have a Atlas roof on my house and a lot of wind and hail damage from the stroms that we have had and State Fam wants to only pay to replace 125 shingles. The adjuster told me that all the shingles were lose and they will come of also. The biggest problem is that the roofing that is one there can not be matched with any brand on the market because Atlas is smaller in size than the new roofing today and the color will not match, I need a new roof with all the damage and not a patch job that can be seen from the road
I WAS RECENTLY IN AN ACCIDENT NOT AT FAULT, AND STATE FARM SAID THE AT FAULT PARTY DOESN’T HAVE TO PAY A DIME! I WORKED AT STATE FARM SO I KNOW HOW THE CLAIMS PROCESS SHOULD BE, BUT MY EXPERIENCE HAS BEEN HORRIBLE! THEY TOLD ME I HAVE TO MAKE ALL THE PHONE CALLS! IM ALREADY SHAKEN UP FROM THE ACCIDENT AND THIS MADE ME FEEL WORST! I WILL BE SWITCHING! JUST KNOW THAT IF YOU HAVE A POLICY WITH STATE FARM AND YOU’RE IN AN ACCIDENT YOU WILL HAVE TO PAY EVEN IF THE OTHER PARTY IS AT FAULT!
Multiple issues with this company over the past few years and recently. Canceling insurance on all vehicles because issues with fund transfer, no verbal notice. Stuck on highway for 8 hours waiting on tow in normal weather conditions. Wrong dispatch location for tow after multiple calls addressing the issue. Damage to personal property not being covered by auto insurance after crash, was told to submit photos and receipts with claim number, then was told to file claim under my homeowners insurance policy. $500.00 deductible ... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 6/4/22. While we cannot share specific details in this public response, our underwriting department contacted the complainant on 6/13/22 and provided our final position on this matter. Sincerely, Personal Lines Auto Underwriting Department State Farm Insurance Companies
State farm are crooks. They have no loyalty to their long term customers. What a coincidence. The governor gives us a rebated check, which I have yet to receive. And state farm increases my insurance. no accidents, no tickets nothing!
Business response:
A StateFarm" May 4, 2022 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** ***** ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 26, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on May 4, 2022, to address her concerns. We are continuing to work with the consumer to resolve this matter. S... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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