Jim Gilmore - State Farm Insurance Agent

Sally H 

on BBB

2 years ago

State Farm randomly conducts surveys of customers’ properties. On mine they sent me two confusing, nasty letters with a description that I don’t think was my home at all but may have been the neighbors. They will not compare the pictures taken at the time of the survey to my house nor let me see them. I think this may be a scam of theirs to get higher premiums by taking pictures of houses that need new roofs, and have remodeled outside none of which I have done. They have threatened me that my roof is so bad and I will be dr... read more

Faye R 

on BBB

2 years ago

Have to wait 72 hrs for an adjuster , meanwhile my yard is destroyed, but my neighbor adjuster has been there an is in cleaning up his yard, I will be switching to his insurance 

Charles L 

on BBB

2 years ago

Stay away from this company! I had a windshield claim that was not handled correctly. The result was that I lost $750 that State Farm refused to pay. After 25 years of being a customer they did me wrong and I will never be a customer again. They will use any loopholes and wording to THEIR BENEFIT, NOT YOURS! Insurance is supposed to make the insured “WHOLE AGAIN” after a claim in my situation this did not happen. Crooked business practices and cheap wording will cost you as the customer. Attention ***** OWNERS, get your car ... read more

Julio Lazo 

on BBB

2 years ago

I just make several complaints with your BBB I getting called from the dispute with State Farm Fire And Casualty Insurance Company one State Plaza, Bloomington, IL i get call a least 10 days ago but I don’t getting calls from your and others Complains your taking from me when your giving me a case Number or referral numbers that mean your taking but your not seriously with me why I let them know that have to contact your first like for example it’s like With someone hired a Lawyer have to communicate with my Lawyer first not... read more

Lindsay F 

on BBB

2 years ago

State Farm dropped the ball on their so called coverage. Started a claim, for a vehicle. Called the next day and they stated the vehicle was in their possession. Had a friend drive by the location of pick up; vehicle still there. Called State Farm, they said they will get it. 7 days later, I get a certified letter that the vehicle has been impounded. Next step, get State Farm to take accountability and pick up the vehicle. They agree. Now it’s been 16 days since the incident, and State Farm is telling me I have to do their j... read more

Debbie S 

on BBB

2 years ago

Have had a homeowners policy since 2004. On 7/3/22 reported fire damage & loss. 7/26/22 still no check. Very disappointed in this snail pace service. Black soot everywhere and dragging it in the house. My place looks like a disaster zone. 

Sarah M 

on BBB

3 years ago

They will find every loophole to not cover your claim. 

Cindy J. 

on BBB

3 years ago

Customer no service, I highly recommend that you find a different Company, 

brian s. 

on BBB

3 years ago

State Farm used to be one of the best. Now that just seems like bait and switch. They are now one of the worst! They wouldn’t pay for most of my claim and their approved body shop did terrible work that took more than a month and after doing repairs s broke something off in the engine that landed the car at the dealership broken down! State Farm wouldn’t do anything about any of it! Every part of the process was one of State Farm trying to weasel out of paying part of the claim. Do your self a favor and get insurance anywher... read more