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Jim Gilmore - State Farm Insurance Agent

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About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

11009 Metcalf Ave, Overland Park, KS, 66210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,412 reviews
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Lisa H's profile image
Lisa H 
2 years ago

I was hit from behind by somebody insured by State Farm and it has been the worst damn experience of my life. They were in such a rush to settle but won’t release my damn funds for my medical injury . WHEN ITS BEEN PROVEN THEY ARE AT FAULT! This was first week of June and it is now the end of august. 98% of the people i talk to are rude as hell and I’ve got hung up on more than once . The adjuster over my case has only talked to me one damn time through this entire process and could care less about the bad place his client p... read more

Brittany S's profile image
Brittany S 
2 years ago

Would not recommend if it was the last insurance on this planet. It has taken them six months and counting to get my vehicle fixed that would should’ve only took two weeks. I have lost over $30,000 in the last six months because of them. I am an independent contractor driver. Let me just explain; February a deer hit me a.k.a. act of God called in did my claim everything seemed normal. Until the body shop tries to deal with the insurance. It took two months for the body shop to be approved to fix the damage when they repeated... read more

Gina M's profile image
Gina M 
2 years ago

Their CEO has made getting claims approved null. Adjusters are basically told to deny everyone's claims or keep the total loss under the deductible amount. I was denied and already planned on that happening knowing how State Farm operates. Such a pain for my contractor now, as they have to fork up more money to bring an engineer onsite to prove the amount of damage is correct. I think the worst part is knowing you're a good customer and not receiving the same respect when you actual need it in return. Companies like this don... read more

Vox V's profile image
Vox V 
2 years ago

Used my roadside assistance feature. State Farm's contractor ruined my steering. State Farm called me a liar and refused to hold their precious contractor responsible for the damage directly caused by the tow truck driver. I cancelled my State Farm auto and homeowner's policies and still warn everyone who will listen to run away, far away, as fast as possible from State Farm. 

Belinda F.'s profile image
Belinda F. 
2 years ago

August 2022 and still no resolve from State Farm. Think twice before going with State Farm. I have been a customer of theirs for 12 years. I pay for uninsured motorist. I have NEVER filed a claim with State Farm. I was rear ended, hit-skipped back in December of 2019, a police accident report was filed and I had 4 surgical procedures and here it is, almost 3 years later State Farm is fighting & still refusing to look after their customer of 12 years. Their own attorney had no idea that I was a State Farm customer, how does t... read more

Sandy J's profile image
Sandy J 
2 years ago

I've been waiting 3 hours for a tow truck I have State Farm roadside assistance they blame it on a third party company I did not hire the third party company I hired State Farm 

Leshawn E's profile image
Leshawn E 
2 years ago

I dont think they deserve any stars. I been spending my hardworking money with this company for 16 yrs and only had one claim my bmw went in the shop because of water damage from convertible top seals was backup. I never knew that it was maintenance for seals. The girl at bmw say they never look at them drain seals for the convertible but State Farm inspectors ask the girl about a towel I had in backseat I have a 8yr old daughter and 6 yr on son that ride in this car. I believe that he thought it was foul play and denied my ... read more

Brad H's profile image
Brad H 
2 years ago

After years of purchasing cheap National Discount type Home/Auto Insurance, I made the switch four years ago to State Farm. The main reason for purchasing the more expensive policy through the Bronson Schubert agency was so that I would have an agent to take care of my family and make home ownership a safer investment. I was also upsold on the Home Systems Protection coverage that would protect my HVAC system. But most importantly I was sold on the idea that if I ever need help I can just call my agent and it will be handled... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated August 25, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 30, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, State Farm Claims Department 1-800-State Farm (1-800-782-8332) State Farm Fire & Casualty Company 

Thomas F's profile image
Thomas F 
2 years ago

My mother passed away. State Farm's archaic processes for claiming & closing her assets is highly prohibitive increasing the odds that you'll give up. That's how they steal from your deceased! Babysitting adults in a fortune 500 is what you'll do with State Farm. After you submit the requested, they claim they don't receive it. I've been told 2 different things to do; completed & waited the time to no avail. I've asked for a manager to call me...they can't do that. How is this even legal in 2022?! 

Frequently asked questions about Jim Gilmore - State Farm Insurance Agent

How is Jim Gilmore - State Farm Insurance Agent rated?

Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews. 

When is Jim Gilmore - State Farm Insurance Agent open?

Jim Gilmore - State Farm Insurance Agent is open now. It will close at 5:00 p.m.  

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