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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Purchased ins from upstate **for my new home in *** Realtor calls to le me know the State Farm agent always tours the property. He was given the code and had complete access. All is OK per the office. We close on Aug 12, 2022 and UNBEKNOWNST to us State Farm cancels our policy. Yup, just cancels it, over the roof, which had been professionally inspected AND inspected by their own agent! The mail didn't come until August 26th. WE NEVER GOT A CALL. Owning 7 houses in 5 states, I have never been treated so shabbily in my 73 yea... read more
State Farm wasn’t a good neighbor and their claims department and process is awful. Don’t waste your money. You can get a better security net by one of the other providers. When unprecedented, catastrophic flooding washed the road out while on vacation, State Farm left us to foot the entire bill. We paid to have the car helicoptered out. We paid for plane tickets home and back to retrieve our car. The unplanned expense was demoralizing not to mention the additional time for trauma therapy for our kid. State Farm consider our... read more
They will extremely low ball you on any claim you have, and force it down your throat without time to fight it. They even wrote in settlement that they wouldn't pay to policy limits on rental car, but to a date that had already passed and I had to pay 100% after that date for a week, even though it never hit the policy limit. They are absolute liars and thieves! STAY AWAY!
Every time I call State Farm .... as I am sitting on hold....a message tells me that "If you don't want State Farm selling your personal infrmation, go to www.statefarm.com"...and then the link is buried at the very bottom. Why does State Farm think it's ok to DEFAULT to it's Ok to sell my personal info unless I opt out. That is a really slimy business practice and the default should be NOT selling my information unless they ask...and I expressly give them permission. Really unethical business practice that needs to be chang... read more
Paid insurance premiums for 25 years and was in an accident. I was cancelled. They were there and then they were gone. There commercials are **.
Business response:
Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 7, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on September 7, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Mutual Automobile Insu... read more
I was told by my agent that it was find about my snap drive cause I was at sea and couldn't add it they took the discount off when I got home I added the snap drive they told be next month they was going to credit me they credit 12 dollars from 184 to 144 is more then 12 dollars the Money not the problem if you say one thing do it don't lie and pay me a little credit now need to find a New insurance company
Told me at first that I had no deductible because of a Uninsured driver. Then I went to the repair shop and was advised by the repair shop that I had a $250 deductible. Then I called back to State Farm and was advised that my deductible was $200. They hung up multiple time sheik on the call with them. Requested t have a rental car. Called the next day enterprise advised they had nothing documented for a rental for me. Call back to State Farm they set it up after I called back. Sup called me not willing to help or providing a... read more
Randy State Farm is an unethical and greedy organization. I voluntarily left a note on a car I tripped and fell into, the client claimed damages to parts of car I did not contact, they allowed inflated claims, and threatened illegal action. Do not ever do business with this company, they are totally after the money and will allow agents, within and outside company to do things illegally to try and collect a buck.
I was rear ended and it has been a nightmare to get repairs to my vehicle. No one knows what’s going on, I called repeatedly and they had my email address wrong, never received important documents, absolutely the worst experience I’ve ever had. I do not recommend them. If you are ever hit by someone with State Farm insurance, just get a lawyer involved.
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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