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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm is great at some things but not all the time.They made me wait three weeks just to have my car looked at to get an estimate for a repair. They also told me that it would only take 3 days for an estimate. I am very not satisfied with State Farm. They should not have made me 3 weeks to have my car looked at. They also should inform their clients more about their policy.
If this company could get 0 starts that is what they deserve. The word the coverage so specifically that you can’t use it and they don’t have to pay. I was a customer for almost 20 years and never had a claim. When I thought we actually had something that should have been covered they came to look and just said no the wording here says that that’s fully on you. That happened 3 times and they decided to cancel us while claiming they had a loss of $0 for things. I really don’t understand how they can legally take money and the... read more
My wife and I were an accident on 9/18/2021 that was not our fault and was confirmed by the police report and State Farm. However they proceeded to try and put the claim on my insurance because the other party only had $25,000 of liability coverage and we had a brand new car. This would require me to pay my $500 deductible as well as 20% of the rental car. I saw the estimate on the repairs for our car and it was $16,000. Clearly well under the deductible. I spent hours on the phone over several week span and eventually had t... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated August 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 22, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter.
I carry State Farm Insurance on my Home & Auto's I filed a Roof Claim for Wind Damage, but it was denied by a Janice ***** an Independent Claims Manager with State Farm. Janice stated the Roof only needed repairs and the cost should not exceed $500.00 The Roofing Company that I hired went to bat for me, but State Farm still denied the claim. If you're considering State Farm for your Homeowners Policy, my recommendation is to look else where. I am in the process of switching Insurance Companies. I am just overwhelmed with all... read more
Business response:
August 26, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 3, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Home & Commerical Claims - Proximity 1-844-236-3646 State Farm Insurance Compa... read more
I have been with State Farm for nearly thirty years now and have nothing but good transactions until today after I filed a claim for my home with water damage and was told that it was not covered by the home owners insurance, therefore and I am sure all insurances are the same but at the end of the year I will be shopping and replacing all my policies that I currently have with State Farm, I could see if I filed claims every time I turned around.
We experienced a flood in master bathroom, upstairs, with major damage directly below in our kitchen and dining room on May 13, 2022. Have been with STATE FARM for nearly 30 yrs. The adjuster came out to assess and missed items that needed to be covered and tapped on our cabinets, that are still stored in our garage, and told us they are “usable and can be reinstalled to our kitchens original condition”. He missed the extensive damage to to the face of the cabinetry. He was not thorough. We were put in accommodations for onl... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated August 16, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 24, 2022, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented.
This is the worst company ever. My car got hit by a state farm insurance holder in Feb 2022, my claims are still open and unpaid today. I called several times and the representatives give me different answers every time. The team is unprofessional and unhelpful. Please stay away from this horrible company....
Worst customer service ever! Got in a small bumper bump with no damage to my car and of course the car I bumped claims injury and traumatized mentally every time they get in a car and of course send lawsuit papers to SF which SF showed me in email on 6/22. I tried emailing them and calling them with no response. Now it’s 8/13/22 and I get served personally lawsuit papers because SF isn’t doing anything but ignoring me and claimant. This is what to expect so I would highly recommend another company.
Business response:
August 25, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number****** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 15, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on August 16, 2022, to address his concerns. Sincerely, Auto Claims Department 1 800 782-8332 State Farm Mutual Automobile Insurance Company
I would give them zero stars if I could. My very first claim after laying this company every month on time for almost 2 years had been a complete nightmare! It took 3 months just to get an estimate on my damages and all of the damages caused by my accident were not even included in the estimate. They failed to have my vehicle thoroughly inspected and claimed most of the damage found by their dealership of choice was all preexisting. The body shop my vehicle was initially towed to advised them several times there was in fact ... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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