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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible Horrible service. I had questions that the office could not answer and ask to speak to office manager. She is busy. Call back later. She is still busy. I got two different people answering phones and two different answers to my questions. I then called to speak with agent. He was busy. I asked. What is a good time then. Response was. “His schedule is full and can’t talk”. Wowwwwww This guy is running a car insurance scam under State Farm. Will quote you one thing then months changes. He absolutely horrible salesmen.... read more
Business response:
No comment necessary
Utterly awful customer service from this State Farm branch as well as the overall State Farm company. My agents name is Chris. As written in below reviews, you are lucky to get ahold of ANYONE at this branch via phone. No one ever answers the phone at this office and even when you leave a message it is rare to get a follow up call. I pay almost $400 a month for my car insurance and rental insurance and expect at least decent customer service. Nope. Not even close. I had to file a claim for vandalism to my car this spring - t... read more
I never been in a car accident where the person hit me in the rear back door and I'm 25% at fault. Regardless to my witness who took the video. My adjustor "specialist" and I use that term loosely Ann Campbell seen the pictures and video and still made me 25% at fault! The other idiot had state farm too and I'm pretty sure that played a role in it. Also officer Johnson who did the report, left the scene with the idiot driver who hit me as I was going into the parking lot. I never seen that happen before neither. Now I'm stuc... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated June 30, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on July 6, 2020, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented.
I am a repair facility and State Farm is the absolute worst to deal with. Finding any way to get out of paying a claim. State Farm drags their feet and takes weeks to approve anything, if even approved. I had State Farm and switched because I deal with a lot of insurance companies and State Farm is the worst by far! State Farm does not send adjusters. Instead, they expect you to do all their work and do not pay you any additional for it. If you have State Farm, switch and definitely do not acquire them for your insurance com... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 19, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on July 2, 2020, to address his concerns. We have reached a satisfactory resolution.
State Farm is truly horrible. After having my roof for 6 years with no issues I had a weather event that severely damaged the roof but only ripped off a few shingles. In the past year, shingles have came off in strong winds 4 times because the roof was damaged by the first event. State Farm is completely unwilling to replace or repair the roof sufficiently.
The nuts and bolts of it is that the corporate State Farm, underwriting department, shared personal information with someone NOT on my policy...TWO TIMES!!! After the first time thos happened, I filed an official complaint, hoping hoping they would tell me what they were goning to do to ensure it would never happen again. Then they did it AGAIN!!! The response I got was "accidents happen". I have grounds to be able to take them to court, but I don't have the gumption. So I'm going to share here, and everywhere else I can, wh... read more
Our claims representative came out in October after we filed a water damage claim under our kitchen sink/dishwasher, we thought this is was the damage was since the floor was bubbled. Gave us a bid for new flooring, cabinets, counter tops (very low prices). Had 2 contractors come in with bids $5,000-7,000 more. She never explained we have a "supplemental account". Had hard time finding a contracting with her prices. We could have used one of my contractor's per my agent. April begins construction during this whole pandemic. ... read more
Do not do business with this company! I was promised a refund by Tammy and never received it! Hal ****and his agents are dishonest and unprofessional. It started on November 27, 2017 when I left Tammy ******** a voicemail and an email about wanting to cancel my current flood insurance and get a refund. I had recently found a more affordable premium through another company. A week had not even passed from the time that I purchased the insurance. I called Tammy ******** on November 29, 2017 and found out that other premium opt... read more
I have had State Farm for 32 years and never had a claim on my homeowners insurance. Several dozen of my neighbors had hail damage recently and got their roofs replaced, all were covered by other insurance companies. The claims adjuster who came to my house was rude in person and through text messages. He made ugly comments about the roofing company I had and he had his mind made up before even getting on my roof that State Farm was not covering it. Shame on you State Farm, I will be taking my business elsewhere. In closing ... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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