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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I will not be using, NOR will I recommend State Farm to anyone I know! I got into an accident a couple weeks ago, and the guy who ended up on my case didn't speak to me AT ALL the ENTIRE investigation; and even said I was found at fault because "we need to hurry up and move on from this case". Which makes me feel like I was not priority AT ALL to find the truth to what happened in my accident. State Farm has NOT AT ALL made me feel like a valued customer! To just brush off your customers, despite who was at fault! This is SA... read more
As a victim of an accident where the other driver was a State Farm member I have had the worst service ever. They refuse the move the complaint along until they talk to their member, despite the fact that the driver was cited by the police for improper backing. They have been trying to reach their client for 17 days with no success and refuse to begin processing the claim until they "hear his side of the story" Meanwhile I am out a drivable vehicle. Every contact made with State Farm has been made by me with no updates, no p... read more
My partner has been a customer of State Farm and agent Betsy Warner for more than 25 years. We have our home and car insurance with State Farm. When our home was flooded with a mixture of rain and sewer water on Labor Day 2020, we called Ms. Warner to let her know what had happened and to file a claim. We couldn't reach her and were routed to a regional State Farm office. We were told that we were not covered for this type of water damage. We were shocked to hear this and to learn that such coverage was only available as an ... read more
If You Have State Farm Please Stay Away! I trully wish I could give them zero stars. I have been trying to get help to fix my roof for 4 months. Since I put in my claim for weather damage in May; I have been given the run around. First claim representative I had did not respond to my calls. Their claim adjustor came to my house for about 15-20mins to look at my roof. He did not come into my house. He could have wore a mask but I understand there is a pandemic going on. Anyways, my new State Farm claims representative Juan (t... read more
If I could rate 0 stars, I would. Absolutely despicable company. I live in a condo unit, and my upstairs neighbor's toilet had a leak which came down into my bathroom and caused damage. I notified my neighbor immediately, and they filed a claim with their insurance (State Farm) in order to get someone out to my place to repair the damage. When the State Farm agent, Duriel Talbert, contacted me, he told me that just because the water was leaking into my unit from my neighbor's unit, it did not mean my neighbor was financially... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 24, 2020. While we cannot share specific details in this public response, our Claims Department attempted contact with the complainant multiple times, to address her concerns. To date we have not had a response from her. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, State Farm Fire Claims 855-661-1349 State Farm Fi... read more
All they want is your money. When you need them they will be sure to forget about you. State Farm insurance are thieves They SUCK
Not helpful at all!!! Unfortunately, because of certain circumstances, I have had to stay with this company for a while, however they are full of surprises! Last month, I was given a quote by an agent & made the first payment via phone to get it started. Since I was thinking I would only be charged the amount I was quoted, I signed up for auto pay. Within days, my bank account was automatically charged another bill, over 3 times the amount I was quoted!!!! First surprise...... I received an email from LexisNexis that I could... read more
If I could give zero stars I would. I was a client of Chris L****** for many years. I always paid on time and they screwed up my coverage by canceling one of my policies without my notification. I ended up having a medical emergency which caused me to crash into a fence. I went to file a claim and was told my main car I was driving’s coverage was terminated when I added an additional car to my policy. Even though they made the mistake by canceling my coverage while still being a paying customer they continued to deny my clai... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated September 23, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on September 24, 2020, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented.
Fair with my home damage claim,able to replace my roof and siding from hail damage. Very time consuming though process 2 months to complete but understand situations from storm. Adjuster treatment was excellent and personal .Adjuster was very fair in his estimate.
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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