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1313 Rand Rd, Des Plaines, IL, 60016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I am writing to express my disappointment and frustration regarding the front axle damage on the used car I purchased from your dealership just three weeks ago. The vehicle in question is a ********** Tiguan 2019, and I completed the purchase on June 2nd, 2024.Upon a recent inspection by a certified mechanic, it was discovered that the front axle is damaged. This issue was not disclosed to me at the time of purchase, and given the nature of the damage, it is clear that it existed prior to the sale. While I understand that th... read more
What a great place! They got me in and out when they said and were so nice and informative. I would definitely recommend them.
I am very dissatisfied with the maintenance on my car. Carolyn, we want to thank you for your valuable feedback. We always try our best to provide quality service to our customers but inevitably sometimes things happen from human error. We hope that the free detail on your vehicle at the vendor of your choice remedied the issue. Thank you for speaking with our service manager and allowing us to resolve your concerns.
I needed an oil change in a hurry as I was lieaving next day on a drive to Iowa. They squeezed me in and I was still able to go on my trip. Grateful!
Business response:
Thank you for the great review!
I am very dissatisfied with the maintenance on my car.
Business response:
Carolyn, we want to thank you for your valuable feedback. We always try our best to provide quality service to our customers but inevitably sometimes things happen from human error. We hope that the free detail on your vehicle at the vendor of your choice remedied the issue. Thank you for speaking with our service manager and allowing us to resolve your concerns.
Hats off to ***** the **** I came in after 5 pm for a test drive, mind you they close at 7 pm. My test drive was a 23 Outlander SEL with dealer plates. I drove it alone and was sold on it. ***** ran the numbers after 6 pm and qualified me with an APR way below what another dealership had offered, even after a hard inquiry. She worked hard for that sale and had me out the door a few minutes after closing time. No pressure, up front about pricing, warranty and add-ons. All in all I would definitely recommend El Cajon Mitsubish... read more
If I could leave no starts, I would! Please do not bypass these low rankings. Everything these people have said in the reviews is certainly true. They scam, they lie, they don’t answer or get back to you. It hasn’t even been a whole month of doing business with this dealership. Let’s start from the beginning.. In June, my husband and I drove 5 HOURS from Georgia to trade in and purchase a used vehicle. Everything was planned out and discussed with the dealership before hand. The dealership communicated with us well. They sen... read more
My wife and I have been fans of the White Bear Mitsubishi/Bear Lot team for a couple years now, but just the other day, the experience we had with them has changed our whole view on the company. We bought two vehicles, one from the Bear Lot, One from White Bear Lot, and also had my past Ford Flex worked on at the Bear Lot and had the greatest experience. The BIG BUT here though is my wife and I reached out to White Bear Mitsubishi the other day to address concern about an improper hitch wiring install and they wouldn't even ... read more
RUN DON'T walk DO NOT PURCHASE FROM ARROW FORD! THEY BLOCKED MY PERSONAL ACCOUNT on Facebook, BECAUSE THEY DON'T WANT YOU TO SEE THE TRUTH AS TO WHAT TYPE OF DEALERSHIP THEY RUN!! RED ALERT-should be able to give them a negative star review! Arrow Ford now refuses to Honor the Arrow for Life, was told by Ron Hall, he said he was told by his boss Shana Kevil, GM that they will NOT honor Arrow for Life that it is at "their discretion" nor with they honor the work that was caused by a fire in their service shop nor the body dam... read more
Jidd Motors Mitsubishi has a 4.4 star rating with 6,502 reviews.
Jidd Motors Mitsubishi is open now. It will close at 9:00 p.m.
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