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Jerrys Toyota
- Car Dealers
- Baltimore, MD
About this business
Jerry's Toyota specializes in Toyota new and used car sales and service and repairs. We have a huge selection of vehicles at great prices, with rebates, incentives, and Internet-only offers to help you save even more. Visit our showroom today and take a test drive.
Location details
8001 Belair Rd, Baltimore, MD, 21236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedCouldn’t ask for a better experience than what I was given at Jerry’s Toyota. Everyone was so pleasant from the sales staff, to administration and management. They were kind, attentive and really valued my time. I would certainly recommend them to all of my family and friends!
Business response:
Cheo, we're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We look forward to working with you or anyone you might send our way in the future. Enjoy your weekend ahead!
Bought my new Toyota Camry last month and today they had a dinner for new owners. Very nice dinner from silver spring mining company. Extremely friendly staff. Highly recommend
Business response:
Tina, we appreciate you joining us last night during our Jerry's New Customer event! We're glad to hear that you enjoyed your dinner. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Enjoy the rest of your week! 🙂
Business response:
Thank you for taking the time to leave us a review of your experience with us, Sepide. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. I look forward to hearing from you soon. Sincerely, Matt Bukowski | General Manager
There are no better people to work with than Matt Bukowski and Verlyn Barnes. They were patient, answered every question, didn’t pressure me, and worked to get me the Highlander that I wanted and could afford. This is the second car I have purchased from Matt...he is honest, trustworthy and knows his cars. Not only that, Verlyn brought my car to me. I never even walked into the dealership! Not once (which is heaven to me)!
Business response:
That's what we like to hear! We're glad we could make the car buying process as seamless as possible for you. Enjoy your new Highlander!
Johnathan Sander sold me my 3rd Camry and I love it
Business response:
We're happy you choose to do business with us time and again! We hope you enjoy your mew Camry, we'll be here to make sure it runs great ☺️
Tagline of "its about you" is a total joke. Once I bought the car, they didnt care about me at all. In fact they wont call or respond to me after multiple emails including to Toyota corporate. They have bad customer service, break promises, made me take care of everything. Plenty of toyota options in Maryland, go anywhere else...
Business response:
Hello Keith, we're sorry to see you had such a negative experience. If you'd like to further discuss your displeasure with our General Manager, feel free to email him at MattB@jerrysautogroup.com.
Bad customer service, the dealership damaged my car, someone STOLE my property out of my car, the dealership will not fix the AC and no one at Jerry's will return my calls. We purchased a pre-owned 2015 Subaru Forester on Friday April 13th with a limited warranty. My husband and I traveled over 200 miles from Williamsburg, VA to your dealership to purchase this vehicle. I have a few concerns regarding what happened the 2nd time we drove up to get some things fixed. So the day...Continue Reading
Business response:
Hello Chelsea. The conduct and service mentioned in your review is unacceptable, and we will address it. Our Used Car Manager Brian isn't here today, but I went ahead and forwarded him this review in an urgent email. You can expect for him to reach out to you tomorrow. We apologize for your inconvenience.
They are the best! They always take care of you. They treat you like family.
Business response:
That's what we like to hear! You know we'll always be here when it becomes time to service your Toyota 😉
Frequently asked questions about Jerrys Toyota
How is Jerrys Toyota rated?
Jerrys Toyota has a 4.2 star rating with 6,535 reviews.
When is Jerrys Toyota open?
Jerrys Toyota is closed now. It will open at 7:30 a.m.
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