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Jerrys Toyota
- Car Dealers
- Baltimore, MD
About this business
Location details
8001 Belair Rd, Baltimore, MD, 21236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedGreat customer service. Especially appreciate the shuttle option.
My service coordinator Yolanda S. is always amazing! She is friendly, professional, knowledgeable, and suggests the correct products and services to keep my vehicle in great shape! Jerry’s overall is a great environment and very clean.
Very friendly service staff, quick service and no attempt to “up-sell” services that aren’t needed.
I have been taking my Toyota Corolla there for service every six months. In and out in about an hour each time. I am very happy and extremely satisfied with their service.
Business response:
Thank you for taking the time to leave us such a nice review of our Toyota Service Center, Natalie!
recently purchased a new Toyota Tundra from Jerry’s. Within the first couple of days I realized the muffler was rubbing against the mud flap and melted it. I immediately contacted the salesman and brought it in as soon as possible. We recognized that the muffler was disconnected from a rubber holder which was too hot to deal with that night. He agreed to order a mud flap and have the service dept reconnect the muffler when the mud flap arrived. Today was that appointment, about 3 weeks from the sale. When returning the vehic... read more
they will grab an extra $9,000 from you for a care package you never agreed to. they will sit there and tell you to your face, that a particular service was already done on the truck and that you don't have to worry about it, and that it is of no extra cost to you. you will take it into service for two jobs in this case a bed liner and rust proofing, and then they will lie about doing some paint and cloth protection. that job was never done . they will literally charge you $9,000 for not doing something with your truck.
Business response:
I'm sorry to see that your experience with our dealership resulted in this review. Please do not hesitate to contact me if you would like to discuss your experience in greater detail. -Matt Bukowski, General Manager (MattB@jerrysautogroup.com)
they will grab an extra $9,000 from you for a care package you never agreed to. they will sit there and tell you to your face, that a particular service was already done on the truck and that you don't have to worry about it, and that it is of no extra cost to you. you will take it into service for two jobs in this case a bed liner and rust proofing, and then they will lie about doing some paint and cloth protection. that job was never done . they will literally charge you $9,000 for not doing something with your truck that ... read more
Business response:
I'm sorry to see that your experience with our dealership resulted in this review. Please do not hesitate to contact me if you would like to discuss your experience in greater detail. -Matt Bukowski, General Manager (MattB@jerrysautogroup.com)
to much pressure to buy addition coverage that all r verbal .in fact non of them covered when you need it. this place is high way rubbery .
Fletcher is our favorite go-to salesman! Amazing service and worked to help get my daughter in her first new car, the RAV4!
Business response:
Thanks for the awesome review, Christine! Fletcher certainly appreciates the shout out!
Frequently asked questions about Jerrys Toyota
How is Jerrys Toyota rated?
Jerrys Toyota has a 4.2 star rating with 6,608 reviews.
When is Jerrys Toyota open?
Jerrys Toyota is open now. It will close at 9:00 p.m.
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