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Jerrys Toyota

4.2

About this business

Jerry's Toyota specializes in Toyota new and used car sales and service and repairs. We have a huge selection of vehicles at great prices, with rebates, incentives, and Internet-only offers to help you save even more. Visit our showroom today and take a test drive. 

Location details

8001 Belair Rd, Baltimore, MD, 21236, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 7:00 p.m.
SunClosed
4.26,526 reviews
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Bruce Robinson's profile image
Bruce Robinson 
recommend  Recommended
2 years ago

Great customer service. Especially appreciate the shuttle option. 

O'Laura Honeybaby Smith's profile image
O'Laura Honeybaby Smith 
recommend  Recommended
2 years ago

My service coordinator Yolanda S. is always amazing! She is friendly, professional, knowledgeable, and suggests the correct products and services to keep my vehicle in great shape! Jerry’s overall is a great environment and very clean. 

Rich Cumbers's profile image
Rich Cumbers 
recommend  Recommended
2 years ago

Very friendly service staff, quick service and no attempt to “up-sell” services that aren’t needed. 

Natalie Bolander's profile image
Natalie Bolander 
recommend  Recommended
4 years ago

I have been taking my Toyota Corolla there for service every six months. In and out in about an hour each time. I am very happy and extremely satisfied with their service. 

Business response:

Thank you for taking the time to leave us such a nice review of our Toyota Service Center, Natalie! 

Heath Bebout's profile image
Heath Bebout 
4 years ago

recently purchased a new Toyota Tundra from Jerry’s. Within the first couple of days I realized the muffler was rubbing against the mud flap and melted it. I immediately contacted the salesman and brought it in as soon as possible. We recognized that the muffler was disconnected from a rubber holder which was too hot to deal with that night. He agreed to order a mud flap and have the service dept reconnect the muffler when the mud flap arrived. Today was that appointment, about 3 weeks from the sale. When returning the vehic... read more

Brandon Richard's profile image
Brandon Richard 
4 years ago

they will grab an extra $9,000 from you for a care package you never agreed to. they will sit there and tell you to your face, that a particular service was already done on the truck and that you don't have to worry about it, and that it is of no extra cost to you. you will take it into service for two jobs in this case a bed liner and rust proofing, and then they will lie about doing some paint and cloth protection. that job was never done . they will literally charge you $9,000 for not doing something with your truck. 

Business response:

I'm sorry to see that your experience with our dealership resulted in this review. Please do not hesitate to contact me if you would like to discuss your experience in greater detail. -Matt Bukowski, General Manager (MattB@jerrysautogroup.com) 

Brandon Richard's profile image
Brandon Richard 
4 years ago

they will grab an extra $9,000 from you for a care package you never agreed to. they will sit there and tell you to your face, that a particular service was already done on the truck and that you don't have to worry about it, and that it is of no extra cost to you. you will take it into service for two jobs in this case a bed liner and rust proofing, and then they will lie about doing some paint and cloth protection. that job was never done . they will literally charge you $9,000 for not doing something with your truck that ... read more

Business response:

I'm sorry to see that your experience with our dealership resulted in this review. Please do not hesitate to contact me if you would like to discuss your experience in greater detail. -Matt Bukowski, General Manager (MattB@jerrysautogroup.com) 

Punkaj Shrestha's profile image
Punkaj Shrestha 
4 years ago

to much pressure to buy addition coverage that all r verbal .in fact non of them covered when you need it. this place is high way rubbery . 

Christine Byerly's profile image
Christine Byerly 
recommend  Recommended
5 years ago

Fletcher is our favorite go-to salesman! Amazing service and worked to help get my daughter in her first new car, the RAV4! 

Business response:

Thanks for the awesome review, Christine! Fletcher certainly appreciates the shout out! 

Frequently asked questions about Jerrys Toyota

How is Jerrys Toyota rated?

Jerrys Toyota has a 4.2 star rating with 6,526 reviews. 

When is Jerrys Toyota open?

Jerrys Toyota is closed now. It will open at 7:30 a.m. 

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