This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jefferson Animal Hospital & Regional Emergency Center
- Veterinarians
- Louisville, KY
About this business
<p><span style="color: #000000;"><img alt="" style="width: 68px; height: 75px; float: right;" src="http://admin.our.bbb.org/KY/MiniSites/41/uploaded/AAHAlogo.jpg"></span>Jefferson Animal Hospitals are dedicated to providing the care that your pet needs to live a long, healthy life, as well as diagnostics and medical protocol set forth by the American Animal Hospital Association (AAHA).</p> <p style="text-align: right;"></p>
Location details
4504 Outer Loop, Louisville, KY, 40219, United States
Get directions
I brought my small dog in a few weeks ago for what seemed to be a hurt leg. It was around 9 pm and there were 3 times the staff there than patients and they were not the friendliest. I was there for over 3 hours just for someone to take a look at her. My dog was taken for what I was told were vital signs and no one came back with my dog or an update for about an hour. I could hear many women in the back talking about personal matters and I had to go find someone to ask where my dog had gone and when someone was going to come... read more
RecommendedThe caring staff and veterinarians.
On Sunday our puppy, who just had been spayed on Thursday, was unfortunately bit on the face by another dog. We arrived, after calling ahead, about a wound under her chin that was open and consistently bleeding. We showed up and I cannot state how horrible our experience was. Not just for us, but for our dog that was scared as well. We have had an instance where something happened with our other dog and at St Matt’s they put us in our own room and they were excellent. Unf...Continue Reading
Business response:
Mrs. Carlson, It is unfortunate that we were not able to meet your expectations. I was on shift the night you came in with your pup. I know that you were asked to wait in the lobby and that you and your pet were floated back as a non-emergent visit. This means that your pet was stable when presented. When we are seeing a high volume of patients we will bring non-emergent patients back into exam rooms once all critical patients are stable and closer to the time a veterinarian will be available to see a non-emergent case. Some... read more
Great service and friendly staff!
Business response:
Such a cute pup! Glad we were able to help with her care. Thank you!
Very good care, our baby had to spend the night. They will watch her and take vitals all night.
Business response:
Thank you for your kind words! We are happy we were able to help care for your baby.
The Dr. was amazing. She explained everything and was very thorough—not sure how they do it day in and day out thru all the crying people do-I was ugly crying and she was amazing. Her asst. was very nice.
I took my cat here. They charged us $50 to give her oxygen but wouldn’t treat her and we had to go elsewhere. We had to put her down, and then I get an email from them over a year later about her birthday? Her birthday is in August. Idk what you’re trying to achieve here.
Great staff and very friendly. Always willing to work my nervous baby.
Business response:
Thank you for your kind words! Very happy we were able to help with care of your fur baby. Hope all is well.
awesome staff, very friendly and great all around
Business response:
Thank you for your kind words! Very happy we were able to help with care of your fur baby. Hope all is well.
Frequently asked questions about Jefferson Animal Hospital & Regional Emergency Center
How is Jefferson Animal Hospital & Regional Emergency Center rated?
Jefferson Animal Hospital & Regional Emergency Center has a 3.5 star rating with 8,476 reviews.
When is Jefferson Animal Hospital & Regional Emergency Center open?
Jefferson Animal Hospital & Regional Emergency Center is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com