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Jefferson Animal Hospital & Regional Emergency Center
- Veterinarians
- Louisville, KY
About this business
Location details
4504 Outer Loop, Louisville, KY, 40219, United States
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This is the worst animal hospital ever I took my baby my dog copper tone to your place for help it was an emergency he was having seizures and when we came there for help they wouldn't help us all they cared about was money. I tried to leave with my dog and had to pay $266.00 first for nothing they did however provide me with meds after leaving several hours later I tried to give my dog the meds he was unable to stand walk or hold his head up at this point he was having several seizures at this time and had lost his bowels t... read more
Business response:
Hello Ms. Pryor, first we would like to apologize for any inconvenience and stress your situation may have caused you. Our staff at Jefferson Animal Hospital provide the utmost care for all patients that come into our doors. Our staff always ask pet owners about any tests, procedures, or hospitalizations that they recommend being performed and only do these additional procedures with the owner's authorization. When they recommend these additional procedures, we often provide a price quote because we understand that costs may... read more
RecommendedThey are amazing. They were so caring. Our pup got hit and there was nothing they could do but put him out of pain. We appreciate everything they did do and that they tried to save him. thank y'all from the bottom of our hearts. they even wrapped up our chevelle so we could take him home.
RecommendedThey are amazing. They were so caring. Our pup got hit and there was nothing they could do but put him out of pain. We appreciate everything they did do and that they tried to save him. thank y'all from the bottom of our hearts. they even wrapped up our chevelle so we could take him home.
Business response:
Sarah, we're glad that we could be here for you during this time to help make things go as smooth as possible, but we are so sorry for your loss. We know losing a pet is such a hard thing. We hope you're able to take time process everything and remember how he made your lives better.
The staff was very nice & helpful. That was the only good thing about this visit. I spent a lot of money & no answers... Not impressed....
The staff was very nice & helpful. That was the only good thing about this visit. I spent a lot of money & no answers... Not impressed....
Business response:
Hi Mrs. Girdley! Thank you for the kind words about our staff! We are glad that we were able to be hospitable and helpful to you. As far as payment, since we are not a government-funded rescue, we, unfortunately, must charge accordingly in order to keep our doors open and continue to offer convenience and high-quality care to all of our clients and the community. We pride ourselves on the fact that we have been able to stay open 24/7 since 1978! If there are any questions that you have that were not answered during your visi... read more
RecommendedVery friendly and knowledgeable staff. Very caring and calming in dealing with my sweet Lilly.
RecommendedVery friendly and knowledgeable staff. Very caring and calming in dealing with my sweet Lilly.
RecommendedExcellent, staff so friendly, understanding and informative!!
Frequently asked questions about Jefferson Animal Hospital & Regional Emergency Center
How is Jefferson Animal Hospital & Regional Emergency Center rated?
Jefferson Animal Hospital & Regional Emergency Center has a 3.5 star rating with 8,534 reviews.
When is Jefferson Animal Hospital & Regional Emergency Center open?
Jefferson Animal Hospital & Regional Emergency Center is open now. It is open 24/7.
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