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Jeff Wyler Eastgate Auto Mall

4.4

About this business

Who are the best car dealers in Cincinnati? Jeff Wyler Eastgate Auto Mall! We take great pride in having the highest online rated new and used car dealership in Cincinnati, Ohio, as well as Kentucky and Indiana. Whether you are looking to buy a new Chevrolet, Mazda, Nissan, Kia, Chrysler, Jeep, Dodge, or RAM or used car in Cincinnati, Dayton, or Northern Kentucky. Need to have service or repair completed on your vehicle, need auto parts and accessories, or some body shop and collision center work - give us a call. Trust and ... read more

Location details

1117 OH-32, Batavia, OH, 45103, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.412,707 reviews
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Taylor Stebelton's profile image
Taylor Stebelton 
5 years ago

I wish I could give this place zero stars. From the moment we walked in and were seated, the salesperson noticed three insurance cards from various customers that weren't returned to them...and joked about how each one would be a $10,000 fine to whoever did it and proceeded to slide them under the keyboard. Then, when we found a car we liked the salesperson tried to talk me into using their financing when I was already approved with private financing. The talking became arguing. No matter how many times I said I was happy wi... read more

Business response:

Thank you for your business and for your comments. This is not how we intend to do business. We appreciate your patience during your purchase process. We take feedback very seriously and will use it to help us do things differently the next time. Thank you. 

Katleen Rosen's profile image
Katleen Rosen 
recommend  Recommended
5 years ago

Buying cars can be frustrating and dealing with car salesmen can be even more frustrating! However, dealing with Michael in the Chevy department was the best car buying experience we’ve had. He was very friendly, not pushy and him and Blake went above and beyond to help us out. We ended up leaving with two new cars in one day and we are so excited for our Blazer and Equinox. If you’re in the market for a new a Chevy go see Michael! 

Business response:

Just what we like to hear! Thank you!! #WylerWay 

Margan Harris's profile image
Margan Harris 
recommend  Recommended
5 years ago

Josh was truly amazing. Helped me get the right car for myself. Answered every question I had and was very informative. He displayed exceptional customer service. I am truly grateful for all of his help. 

Robin McClanahan Wiley's profile image
Robin McClanahan Wiley 
5 years ago

Bought a used car for my daughter last Monday. It has been driven less than 200 miles since the purchase and the check engine light is on and the car smells hot. Could be a number of things according to the code it’s throwing. Wish it happened within 3 days of sale....I would park it back on their lot and take my money somewhere else. 

Business response:

Oh no!!! I’m so sorry to hear that. Have you reached out to our used car department to see if there is anything they can do? 

John Pfister's profile image
John Pfister 
5 years ago

I received a sales call from them offering to buy out our current lease. My lease was up the end of January 2021 so it sounded like a great idea. After picking out a new car and talking to sales people all day we went over the final details at 7:30 that night. We were tired and hungry and signed the papers trusting that they will going to pay the rest of our lease. The next day I reviewed the terms on the contract and realized they were not paying for rest of the lease, they included the payoff in our new loan. They never ma... read more

Business response:

We’re sorry you feel this way. Please feel free to discuss this matter directly with our General Manager at 513-752-3447 or email socialsupport@jeffwyler.com to help us get more details about what happened and who you worked with. We appreciate your feedback to help us do things differently the next time. 

Christopher R. Wamsley's profile image
Christopher R. Wamsley 
5 years ago

Took 5 calls to find out if a vehicle was still on their lot, only to find it had never been on their lot! Apparently false advertising through Facebook Marketplace is a sales strategy now! 

Mellissa Ferguson Lewis's profile image
Mellissa Ferguson Lewis 
5 years ago

Awesome Salesman Rob Broughton helped us get our daughter a nice 2019 Altima for her soon to be sweet 16!! One of the best we have dealt with. 

Business response:

Wonderful!! Thank you very much!!! #WylerWay!! 

Lori Gilliam's profile image
Lori Gilliam 
5 years ago

Thursday June 18th .2020 I had a service appt at 930 am got completed 11:10 am . I had enjoyed looking at some new cars and even considered upgrading my vehicle . My daughter was with me and she was outside vaping on her mod . She came back in and realized she had left it outside on the bench in front of the Chev dealership . The sales manager and 2 other salesman were outside as well . none of the 3 of them saw anything . I will NEVER buy anything from your Chevy dealership again n I'm gonna spread the word to everybody I p... read more

Mary Faith's profile image
Mary Faith 
5 years ago

I was waiting with my mother to get her oil changed at Jeff Wyler Chevrolet. I was sitting out front vaping and there were 3 salesman standing outside, one being the sales manager and I had accidentally left my box mod (vape) sitting on the bench and by the time I went back to get it, it was gone. They acted like they were looking for it. There was no one else there so one of them took it. 

Frequently asked questions about Jeff Wyler Eastgate Auto Mall

How is Jeff Wyler Eastgate Auto Mall rated?

Jeff Wyler Eastgate Auto Mall has a 4.4 star rating with 12,707 reviews. 

When is Jeff Wyler Eastgate Auto Mall open?

Jeff Wyler Eastgate Auto Mall is open now. It will close at 9:00 p.m.  

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