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Jeanette Wallace House
- Healthcare
- Croydon
About this business
Location details
Edridge Rd, Croydon, CR0 1ER, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This practice is a dangerous unsafe place. I’m unsure how it’s still able to operate as the service they give their patients is shockingly poor. The staff are unfriendly and borderline incompetent. Waiting times are horrendous and no effort is made to protect patient confidentially as I have personally had face-to-face consultations conducted in the reception or outside by the bicycle racks. Care coordination is managed terribly as I have gone 6+ months without contact from the service and essentially left to my own devices.... read more
this place is absolutely horrible, i wouldn’t recommend my worst enemy who's struggling with their mental health to this community mh team. the receptionists all seem like they do not want to do their jobs. some of the doctors/consultants seem very agro and all up in your face. i had one try to belittle me into feeling bad for taking an od. thats very weird, why would you make me feel bad or say i would die? overall just a horrible place. god forbid
Just knock the building down
Be Careful. I had a very difficult experience at Jeanette Wallace House. During a vulnerable time, I felt that my concerns weren’t taken seriously. I was given advice about medication that turned out to be inaccurate, and serious comments about my mental health were made without a proper assessment. I left feeling more distressed and unsupported than when I arrived. I cannot recommend this service based on my experience.
Really not a safe place to get support with loved ones Mental Health. Our experience was that they presented as very kind and wanting to help, but then just tossed us aside. If you don’t have someone advocating for your mental health, harassing them constantly for updates, then it’s doubtful you will ever get help. I get it’s likely part to do with underfunding, but just don’t act like you are going to help if you know you cannot…
Frequently asked questions about Jeanette Wallace House
How is Jeanette Wallace House rated?
Jeanette Wallace House has a 1.4 star rating with 34 reviews.
When is Jeanette Wallace House open?
Jeanette Wallace House is open now. It will close at 5:00 p.m.
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