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85 W Kemper Rd, Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 7:45 p.m. | |
| Wed | 9:00 a.m. to 7:45 p.m. | |
| Thu | 9:00 a.m. to 7:45 p.m. | |
| Fri | 9:00 a.m. to 5:45 p.m. | |
| Sat | 9:00 a.m. to 5:45 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great service every time I bring the Jeep in for an oil change. Super fast with hardly any wait time.
Jordan in the service department helped me with my Ram 1500 and he went above and beyond. Really good guy and solid service all around.
Business response:
We are pleased to hear you had such a positive experience with us, Kenny! Thank you so much for being one of our valued guests and we look forward to your next visit!
They have always given me a good deal and were helpful clearing up an issue with Chrysler Capital.
The service department at Hoover is dishonest and antagonistic. I was told I needed service done to my car that is not recommended by Mopar, and when I told the service advisor I didn’t want the non-recommended items performed (totaling more than $300), he told me he would make a note in my service record and any future problems could invalidate my extended warranty. First of all, CLAY DEWEES, threatening me with a “note” in my record does not intimidate me. It pisses me off! Second, I have had every recommended service done... read more
I had an amazing sales person Miguel!! I traded in My 2018 Jeep Grand Cherokee for a 2020 Jeep Grand Cherokee High Altitude. He was very knowledgeable and was upfront on the pricing. He got the rebates and numbers where they needed to be for me to purchase. He made sure I was very comfortable and I never felt like he was to busy to answer my questions. He has made several follow up calls to make sure everything is still going good. I LOVE ❤️ my new Jeep!!!!
Business response:
Dawn, thanks for your praise and kind comments about Miguel and our team here at Hendrick CDJRF of Concord. Your kind words and praise means so much to us and we're so happy to have earned it. Congratulations on your new vehicle and thank you again for taking the time to let the world know about your positive experience. Have a great day!
After bringing my car in for an engine light on, they said it was fixed after five hours of service. Two days later the engine light came on again and then I had to bring it back and now they say it’s probably a different issue which will probably cost me more money. This is the worst service department I’ve ever experienced in my entire life and I would never buy a car from here again and would recommend that anybody else does not do so as well. Whatever happened to customer service?
Business response:
Hi Jeana, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Valencia. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 379-7709 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Mike Siscoe and Zach Abell are the best at what they do. We always get amazing service at THIS dealership. All dealerships are not the same (even other Hendrick locations), this one is a keeper.
Business response:
Brandy, thank you for taking the time to review our dealership and share your recent experience with us. Mike and Zach are wonderful members of our team here at Hendrick CDJRF of Concord and we are thrilled to hear that they are able to take great care of you. If we can be of any assistance to you in the future, please do not hesitate to contact us
Crystal was a great help !
Business response:
Thank you Joe! We appreciate your business!
Everyone in this Lynnfield location is so kind and helpful from the phone to the staff in store everyone is happy and all gave great customer service. Even the staff who were just walking by were friendly! They have a clean, beautiful store & waiting area that really makes waiting enjoyable and comfortable. A few things that stood out were they kept me updated periodically so I wasn’t left wondering. They also let me know all the details before the service so I was in the loop with cost/options/details, I knew exactly what t... read more
Business response:
Hi Deb! We are so happy to hear that! It is great that you had such a great experience and that everyone you worked with was so friendly! We really appreciate you taking the time to share your experience with us - thank you, Deb!
Jake Sweeney Chrysler Jeep Dodge RAM has a 4.6 star rating with 4,058 reviews.
Jake Sweeney Chrysler Jeep Dodge RAM is open now. It will close at 5:00 p.m.
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