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Jaguar at Grand Rapids

4.2

About this business

Location details

1030 28th St SE, Grand Rapids, MI, 49508, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.292 reviews
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michael's profile image
michael 
2 years ago

i called and talked to bobbie. We came to an agreement on the price and told him I was already prequalified. So he asked if he could try to match or beat the rate we already had. I agreed and we moved forard. He got all personal information and a copy of drivers license and said he would call back in the morning. Once the next afternoon arived, I called him on his cell no he gave me. Nothing. So I waited a couple of hours and called back. And still no answer or return call. So a few hours later I called the dealership numbe... read more

Business response:

Michael, we are really sorry to hear about your experience. This is not the level of service we aim for, and it's disappointing that you were left waiting without any communication from us. We understand how frustrating this must have been and would like to apologize for any inconvenience caused. We would like to address this matter and see how we can help. Please reach out to me at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com 

sanjay_singh7's profile image
sanjay_singh7 
2 years ago

Very good communication and good follow up. I didn’t buy the car but can’t fault the service. 

Business response:

Thank you for this 5-star review of Jaguar San Francisco! We hope to assist you again in the future! 

GuruD91VHW's profile image
GuruD91VHW 
2 years ago

Bob was pretty awesome. Was able to put a deal together for me, even with my not so great credit. Let see if I can come up with what’s needed to take a vehicle home 

Business response:

We're glad to know that Bob was able to assist you with your needs at Jaguar San Francisco. We appreciate you taking the time to share and hope to see you again down the road. Safe travels! 

Marika's profile image
Marika 
2 years ago

bought the car super easy 

Business response:

Congratulations and welcome to the family! We will always be here when you need us. We appreciate you and thank you for choosing us for your purchase. Enjoy the road in your new car!!! 

GuruD4FP8G's profile image
GuruD4FP8G 
2 years ago

Responded immediately, vehicle was sold. 

Ronjini's profile image
Ronjini 
2 years ago

Great experience, easy transactions and no hassle. They were amazing with all the information they provided and made my out of state sale and shipment a breeze. 

Business response:

Congratulations on your new car and welcome to the family! We will always be here for you. We appreciate you and thank you for choosing us for your purchase. Enjoy the road in your new car! 

kevin's profile image
kevin 
2 years ago

Even though I purchased another car from a different dealer, they were very competitive in their pricing. 

Norm's profile image
Norm 
2 years ago

Responded with email and phone calls. Sebastian is a good guy and worked to help out. 

Don's profile image
Don 
2 years ago

Very responsive to questions and providing customer service. 

Frequently asked questions about Jaguar at Grand Rapids

How is Jaguar at Grand Rapids rated?

Jaguar at Grand Rapids has a 4.2 star rating with 92 reviews. 

When is Jaguar at Grand Rapids open?

Jaguar at Grand Rapids is open now. It will close at 6:00 p.m.  

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