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Jaguar at Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
Location details
1030 28th St SE, Grand Rapids, MI, 49508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The dealership has been extremely responsive and patient. They did not employ the typical sales tactics that most dealerships do. They have been transparent and reasonable.
I have not seen such a shady Land Rover dealer. I would think the cars on their lot would not have issues, I was very wrong about that. I show up and see the car have big dents, stains all over and scratch marks in many places. Waist of my time!
Business response:
We are sorry to hear about your experience. We strive for excellence in all we do and it's clear that we fell short during your visit. We understand how this could affect trust, but please know that our aim is always to provide quality vehicles and service. If you'd like to discuss this further or have any other concerns, don't hesitate to reach out directly. We would love the chance to work with you. Thank you, Leadership Team - customerexperience@swickard.com
i called and talked to bobbie. We came to an agreement on the price and told him I was already prequalified. So he asked if he could try to match or beat the rate we already had. I agreed and we moved forard. He got all personal information and a copy of drivers license and said he would call back in the morning. Once the next afternoon arived, I called him on his cell no he gave me. Nothing. So I waited a couple of hours and called back. And still no answer or return call. So a few hours later I called the dealership numbe... read more
Business response:
Michael, we are really sorry to hear about your experience. This is not the level of service we aim for, and it's disappointing that you were left waiting without any communication from us. We understand how frustrating this must have been and would like to apologize for any inconvenience caused. We would like to address this matter and see how we can help. Please reach out to me at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com
Very good communication and good follow up. I didn’t buy the car but can’t fault the service.
Business response:
Thank you for this 5-star review of Jaguar San Francisco! We hope to assist you again in the future!
Bob was pretty awesome. Was able to put a deal together for me, even with my not so great credit. Let see if I can come up with what’s needed to take a vehicle home
Business response:
We're glad to know that Bob was able to assist you with your needs at Jaguar San Francisco. We appreciate you taking the time to share and hope to see you again down the road. Safe travels!
bought the car super easy
Business response:
Congratulations and welcome to the family! We will always be here when you need us. We appreciate you and thank you for choosing us for your purchase. Enjoy the road in your new car!!!
Responded immediately, vehicle was sold.
Great experience, easy transactions and no hassle. They were amazing with all the information they provided and made my out of state sale and shipment a breeze.
Business response:
Congratulations on your new car and welcome to the family! We will always be here for you. We appreciate you and thank you for choosing us for your purchase. Enjoy the road in your new car!
Even though I purchased another car from a different dealer, they were very competitive in their pricing.
Frequently asked questions about Jaguar at Grand Rapids
How is Jaguar at Grand Rapids rated?
Jaguar at Grand Rapids has a 4.2 star rating with 92 reviews.
When is Jaguar at Grand Rapids open?
Jaguar at Grand Rapids is closed now. It will open at 7:00 a.m.
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