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Jaguar at Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
Location details
1030 28th St SE, Grand Rapids, MI, 49508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My experience at Jaguar Land Rover San Francisco was really remarkable! The moment I turned into their enclosed parking area, Alex was there waiting to greet me. He also accompanied me on the test- drive, and introduced me to Cindy Cestaro, their sales manager, who is a true professional-with-heart! Cindy guided me through the sales process with a can-do attitude and seamlessly handled all the unavoidable obstacles normally associated with buying a car. Her competence and genuine concern came through in every detail that sh... read more
Business response:
Martin, we're delighted to hear that Alex and Cindy made your experience at Jaguar San Francisco remarkable! Enjoy your 2019 Toyota RAV4 Hybrid, and thanks for the kind words about our team.
Initial call was helpful; provided info as needed. Dealer is 5 hours away, so will need to decide before reengaging.
Business response:
Robert, we're glad to hear our team at Jaguar San Francisco could assist you with the information you needed. If you have any more questions or decide to move forward, feel free to reach out!
It was not the high pressure experience that I was expecting. The really worked.with and I knew what my budget coming into this deal. After some back and forth via text and phone, I was in SFO on personal business, dealer picked me up from the ferry, we worked out deal and it only took a couple of hours. One of the best experience I had buying a car.
Business response:
Kenneth, we're glad to know your car-buying experience at Jaguar San Francisco was smooth and stress-free. We always aim for a comfortable environment where our customers feel heard. Enjoy your new ride!
Great customer service
Business response:
We are honored to receive your support. Thank you! - Jaguar San Francisco Team
Customer service for call back and information about the vehicle was provided quickly. Nice to see a Dealership with this touch of Class.
Business response:
We're delighted to know you had a positive experience with our team at Jaguar San Francisco. We strive for quick and efficient service, so it's great to see that reflected in your interaction!
Excellent experience. I have purchased many cars in my day. This is the easiest and most efficient and helpful dealership to work with.
Business response:
Willis, we're thrilled to know that your car-buying experience at Jaguar San Francisco was efficient and helpful. We appreciate the kind words and welcome to the Swickard family!
There Great
Business response:
We are honored to receive your support, Toni. Thank you! - Jaguar San Francisco Team
The dealership has been extremely responsive and patient. They did not employ the typical sales tactics that most dealerships do. They have been transparent and reasonable.
I have not seen such a shady Land Rover dealer. I would think the cars on their lot would not have issues, I was very wrong about that. I show up and see the car have big dents, stains all over and scratch marks in many places. Waist of my time!
Business response:
We are sorry to hear about your experience. We strive for excellence in all we do and it's clear that we fell short during your visit. We understand how this could affect trust, but please know that our aim is always to provide quality vehicles and service. If you'd like to discuss this further or have any other concerns, don't hesitate to reach out directly. We would love the chance to work with you. Thank you, Leadership Team - customerexperience@swickard.com
Frequently asked questions about Jaguar at Grand Rapids
How is Jaguar at Grand Rapids rated?
Jaguar at Grand Rapids has a 4.2 star rating with 92 reviews.
When is Jaguar at Grand Rapids open?
Jaguar at Grand Rapids is open now. It will close at 6:00 p.m.
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