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Jacksonville Memorial Hospital

3.6

About this business

Jacksonville Memorial Hospital is a critical access hospital that has provided healthcare services to the residents of Morgan, Cass, Scott, Greene and Brown counties since 1875. Located in Jacksonville, Illinois, JMH is an affiliate of Memorial Health. The mission of JMH and Memorial Health is to improve lives and build stronger communities through better health. Emergency services are available 24 hours daily. Visiting hours are from 8 a.m. - 8 p.m. daily. 

Location details

1600 W Walnut St, Jacksonville, IL, 62650, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6428 reviews
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Kayla Ann's profile image
Kayla Ann 
3 years ago

There rating says it all not a very good place to go you’ll wait for hours and they don’t care if your in pain 

Business response:

Hi Kayla, we are sorry to hear about this experience. Please consider calling our Patient Experience team at 217-245-9541, ext. 3924 to discuss your visit. 

Lena Michelle Jones's profile image
Lena Michelle Jones 
4 years ago

this place is a joke. they do NOT wipe down chairs in the waiting room. they do NOT wipe down wheelchairs. I saw a covid patient, in the covid area move to a "regular" chair, charge his phone and the receptionist ask him to return back and not wipe down/sanitize his chair. I waited over 6 hrs in the waiting room and still haven't been seen. 

Business response:

Hi Lena, we are sorry to hear about your experience. Please call our customer service satisfaction manager to further discuss your visit at 217-245-9541, ext. 3924. 

Julia DeGroot's profile image
Julia DeGroot 
recommend  Recommended
4 years ago

thanks for all of your help this week while I was there. Especially 3south, emergency department, cat scan and MRI staff. also, the cleaning staff and security. 

Tim Tivo's profile image
Tim Tivo 
4 years ago

This hospital is absolutely vile. They have completely botched the covid response. They treat their employees like absolute garbage. They will work you 40 hours a week, keep you part time so they dont have to give you benefits. IT TOOK THEM MONTHS TO EVEN CHECK TEMPS AT THE DOOR. We didnt have enough masks BEFORE covid. My boss was a racist, and homophobic, and his boss just let it happen. My boss didnt even own a cellphone to get a hold of him. please please just let this hospital die its a stain on this entire community. 

Libby Nobis's profile image
Libby Nobis 
recommend  Recommended
4 years ago

Took my daughter in with a swollen face, yes we had to wait because they were busy, but it was out of there control, way for emergent things came that trumped us, but when we got in the back our nurse was super sweet, took her time with us and made us feel important, even though I’m sure she had other high priority patients to deal with! The wait didn’t both us, if it hadn’t been on a Saturday we wouldn’t have even went to the ER, would have done the correct channels and went to our doctor like you are suppose to do! Very go... read more

Cindy Randolph's profile image
Cindy Randolph 
recommend  Recommended
4 years ago

The ER staff saved my husband's life!! 

Julia Ford Maul's profile image
Julia Ford Maul 
recommend  Recommended
4 years ago
Catina Bartelmay's profile image
Catina Bartelmay 
4 years ago

ER department today was a total JOKE. They were rude, inconsiderate of my needs or feelings. And could not WAIT to kick me out. I'm nearly fainting walking out of here and in severe pain but they just did not care. I had to get out of the room. That was their only concern. It is definitely the staff today because my last visit here was alot better. Should have gotten names. 

Nicole Mae Hummell's profile image
Nicole Mae Hummell 
recommend  Recommended
4 years ago

They great always has interpreters ready 😇 

Frequently asked questions about Jacksonville Memorial Hospital

How is Jacksonville Memorial Hospital rated?

Jacksonville Memorial Hospital has a 3.6 star rating with 428 reviews. 

When is Jacksonville Memorial Hospital open?

Jacksonville Memorial Hospital is closed now. It will open on Monday at 6:00 a.m. 

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