J Chandler Automotive Group's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

J Chandler Automotive Group

4.6

About this business

Location details

1027 Columbia Ave, Franklin, TN, 37064, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6139 reviews
Select a rating
Brian's profile image
8 years ago

Promptly responded 

clifford's profile image
clifford 
8 years ago

They responded to my request and told me to call have been sold 

Parivendhan's profile image
Parivendhan 
8 years ago

Response was good. No Hidden chargers. Overall the dealer was excellent to buy car . 

Ashelyn's profile image
Ashelyn 
8 years ago

He responded quickly but did not offer financing, overall he was not rude and I'm sure it would've been a nice experience. 

Christopher's profile image
Christopher 
8 years ago

Oleg good to work with , fair value for vehicles but they need to hire receptionist to at least field calls and provide more professional service since only he and his partner makes for small window to be on lot. 

Lisa's profile image
8 years ago

Oleg was very good to work with and responsive to my requests. He didn't pressure me and encouraged me to get an independent inspection of the vehicle which checked out well. He was knowledgeable about the vehicle that I ended up purchasing and was professional 

bill's profile image
8 years ago

Thanks a lot 

Stephanie's profile image
Stephanie 
8 years ago

I understood there was a deposit however that was not my issue had you read my initial review. I am not unhappy that I did not get the car. As I purchased a car last weekend locally. I stand by my review that the dealings are sketchy based on my numerous phone calls about the vehicle. The story kept changing about the car and its condition and when people would show up to get the car. Please have your employee stop contacting me about my review. He called me and has text me regarding the issue. If you dont like bad reviews g... read more

Business response:

Unfortunately, we had a deposit on the vehicle and had to honor that customer's purchase, which took a few days for their financing.Stephanie's claims about the Carfax are simply not true - she has never met us in person - she is evidently upset that she didn't get the car and is responding with a bad review - we do our best to make all customers happy, but sometimes people miss out on a vehicle and are unhappy.Jeff Chandler 

Noah's profile image
8 years ago

Nice cars but worn down. Terrible hours. Never returned my calls 

Frequently asked questions about J Chandler Automotive Group

How is J Chandler Automotive Group rated?

J Chandler Automotive Group has a 4.6 star rating with 139 reviews. 

When is J Chandler Automotive Group open?

J Chandler Automotive Group is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com