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We have a complete lineup of new and used cars, and our customer care continues long after you purchase from us. Thanks to our dedicated car service and auto repair team.
99 Andover St, Danvers, MA, 01923, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Great customer service by service advisor Curran Paolucci. Thank you!
Business response:
Thank you for being our customer, we appreciate your kind words!
Ira Toyota had my handicapped Sienna van for the day, and only after 4hrs and multiple calls did they even plug it in for a diagnosis. The response was not only incorrect but rude. After waiting all day this is what I get from the mechanic's 5 mins, B. CUSTOMER STATES ERROR MESSAGE CAME ON, CHECK SRS AIRBAG SYSTEM SEE DEALER CHECK AND ADVISE (recommend braun for repairs) srs codes for open in side squib rh circuit. *The srs system has been modified by braun recommend return to maker. Do not see any other codes present. Brake... read more
I have been in the automotive industry for over 30 years. I can’t say anything about the dealership except. Do not waste your time with the salesman Aiman Varoqua. From personal experience he is by far the worst salesman I have ever dealt with. There are others there that will treat you with the respect a customer deserves. Unfortunately we had to take our business to another dealership because of him.
Excellent customer service! Had a great experience tonight with Matt Irving. Highly recommend. Even the dog had a good experience!
Business response:
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Excellent customer service!
call your customers as soon as you have suggestions for repairs/service. so you may get the work done in 1 day/ timely manor. we don't want a loner. or to go back to Toyota multiple times. most people make an appointment to plan around it.
Service department is well run overall. They are very accommodating especially when I was using a walker.
imen a very nice man that works there took care of my mom he needs to be recommended
Ira Toyota of Danvers has a 4.3 star rating with 999 reviews.
Ira Toyota of Danvers is closed now. It will open tomorrow at 9:00 a.m.
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