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Ira Acura Westwood
- Car Dealers
- Westwood, MA
About this business
Location details
395 Providence Hwy, Westwood, MA, 02090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I’m impressed with the professionalism of this team at Ira Acura Westwood. They are the type of people that you want to considered doing business with.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Waste of your time, false advertising, made me go all the way there only to tell me the car I asked them to set up for me to test drive is in the shop and not ready. After I called 3 different times to make sure the car is ready to go, and they confirmed the car is ready to go. And now they changed the price on the car, because I wasn’t buying cash and they can scam me.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Nicoletti General Manager IRA Acura Westwood (508) 921-1977 E: mnicoletti@iraacura.com
Very understanding
Business response:
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
They were very helpful in every way!!!
Business response:
Hi James, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
Finally got to see examine and test drive but in another couple of days, it had been sold
Business response:
Hello Jon, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
most professional
Good evening I was going to see a car in Westwood acura thats in massachusetts I wait it couple of days to go see the acura tlx i had a day to go to see the car name of the seller person leigh beard i received a email saying they didn't have it was coming from boston to Westwood i have to waste my time not received a call but no they waited the last minute to tell me they didn't have the car in a email and I was heading the way in a Monday thats all.
Business response:
Manzanita, I appreciate you taking the time to inform me about your recent sales experience. I deeply regret any inconvenience you may have encountered due to the poor communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Michael Nicoletti General Manager mnicoletti@iraacura.com
Called back. Very professional immediate response
Excellent communication, great prices
Frequently asked questions about Ira Acura Westwood
How is Ira Acura Westwood rated?
Ira Acura Westwood has a 4.7 star rating with 3,806 reviews.
When is Ira Acura Westwood open?
Ira Acura Westwood is open now. It will close at 6:00 p.m.
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