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Ira Acura Westwood
- Car Dealers
- Westwood, MA
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
395 Providence Hwy, Westwood, MA, 02090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
When I went to test drive the vehicle - the sales rep was going to go with me..I did not like that and said I rather test drive the car alone....he says our insurance policy blah, blah, blah... He also said ..how do we know that you will come back???.... really you have a copy of my license and my 4runner is parked right there!!..then he say's to me with my license in his hand --this could be a fake!!.. really dude...yeah right.. In the end he gave me the keys and I went alone..wont be purchasing a vehicle from this place...... read more
Business response:
Nicolas - I can understand why you're upset. We prefer to accompany our guests on test drives, but I sincerely apologize for the way you were spoken to here. I'm going to discuss this feedback with my team so we can improve our service moving forward. Please let me know if there is anything I can do to assist with your car search. Johnny Dang - General Manager - 508-921-1959
the car was moved to a different location but they were very helpful.
Business response:
Thanks for the 5 star review, Tayna. It means a lot to all of us here at Prime Acura - Westwood!
the car was moved to a different location but they were very helpful.
Business response:
Thanks for the 5 star review, Tayna. It means a lot to all of us here at Prime Acura - Westwood!
Very happy with our purchase and experience. Clyde was patient with all of our questions and even brought me the new car since we live over an hour away from the dealership.
Business response:
Alicia, we appreciate you making the trip to shop with us at Prime Acura - Westwood. We're delighted to hear it was worth your effort and you are pleased with your new vehicle. Congrats and enjoy!
A good experience just not the car I ended up choosing.
Business response:
Thank you, Amy! We appreciate you considering Prime Acura - Westwood.
fast responding
Business response:
The team at Prime Acura - Westwood loves to see great reviews. Thank you Juan!
I went to the dealership spent 5 min standing in the middle of the showroom this was after 10min outside looking at the vehicle. Nobody greeted us in fact there wasn’t even a receptionist. I sent messages to the internets sales lady telling her we were there she never came out to meet us. After about 30min we left. I offered to buy the vehicle they refused my offer yet kept calling me about the car. Finally I made a new offer but was told the car was sold yet it’s still listed for sale.
Good
Business response:
This is a fantastic review! Thanks from the entire team at Prime Acura - Westwood!
Frequently asked questions about Ira Acura Westwood
How is Ira Acura Westwood rated?
Ira Acura Westwood has a 4.7 star rating with 3,162 reviews.
When is Ira Acura Westwood open?
Ira Acura Westwood is closed now. It will open tomorrow at 9:00 a.m.
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