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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Enjoyed the delivery process, with the speed and accuracy of the personal attention we received.
Business response:
Thank you for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!
Very expensive for the value provided. You will pay premium costs for less than average customer service.
Very very very very very very very very very very very very very good service!
Fast and good selection. Process was tolerable. Great coffe and drinks location a little tough
Courteous staff and timely, efficient service. We are always very pleased at Infiniti of Bellevue.
Sean and Demetri made the buyer vehicle experience efficient and detailed. Sean was specially thorough during vehicle pick up on going through all setup details and explaining the features.
I see lots of good online reviews for Infiniti of Bellevue – my experience was literally Terrible. My wife’s car was recently totaled by a very bad hail storm and her car was her baby. This dealer had a nice used convertible that she liked, so I worked out a deal with the sales team (emails, phone calls, and texts). As I don’t live in the Seattle area, I was considering flying there and driving the car home or possibly shipping it. The sales team provided me with a quote for shipping at the beginning of the negotiation and t... read more
Business response:
Hello, my name is Ryan Virtue and I am the general sales manager here at Infiniti of Bellevue. I apologize your experience with us did not meet expectations but I appreciate you reaching out and sharing your thoughts so we can learn from it and become better. In this instance it sounds like your salesperson did everything they could to earn your business and it was just a case of bad timing. You and your salesperson were 99% complete on your deal but the shipping company we got a quote from threw a last minute surprise in an... read more
Jaylene is just amazing! She is One of the only reasons we keep coming back to infiniti!
Business response:
We appreciate your kind review and we are grateful for your continued business! We are that happy that Jayelene continues to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue and for your continued loyalty to our service team!
Alyssa was great but I thought unnecessary items were added as recommendations and it was a rip off with more than $3,300 in invoice. I had changed tires 2 year back from them and now they recommended changing again, I would suggest to be careful as they are trying to upsell and add unnecessary items, this is the first time I felt though I have been servicing from them since I bought the car from them in 2017.
Business response:
We apologize for any miscommunication during your recent service visit and we are very sorry in your disappointment with us. We appreciate you speaking with our Service Manager and we are looking forward to making sure your next visit with our team is a positive one. Thank you for your feedback!
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,133 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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