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Indian River Medical Center
- Healthcare
- Vero Beach, FL
About this business
Bariatric Services, Behavioral Health, Cancer Services, Cardiovascular Services, Coumadin Clinic, Diabetes Care, ENT, Emergency Services, GI, GYN, Imaging and Radiology, Infusion Center, Labor & Delivery, Laboratory, Neuroscience, Orthopedics Outpatient Rehabilitation, Primary Care, Robotic Surgery, Sleep Disorder, Center Spine Surgery, Pulmonary, Urology, Vascular Medicine, Walk-In Care Centers, Women's Services, Wound Care & Hyperbaric Medicine
Location details
1000 36th St, Vero Beach, FL, 32960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you, Alyssa, for sharing. We strive to consistently meet your expectations and we would like to hear from you personally about these concerns. Please contact Gwen Fichtelman, RN, CHCQM Patient Experience Coordinator, at 772-567-4311 / ext 1041.
Disappointed by the level of care I received in December 2016 after a very bad fall & having to be seen in the ER. The staff was very disconcerning & appeared very disconnected in their treatment toward my injuries. The triage team, including nurses & drs on call were so " matter of fact" & offered no advise or concern after popping a Percocet in my mouth & discharging me. This hospital really needs some re-training toward their patients.
Business response:
Thank you, Debi, for bringing this experience to our attention. We strive to consistently meet your expectations in our ER and we would like to hear from you personally about these concerns. Please contact Sheryl Murphy, RN, Associate Director of Emergency Department, at 772-567-4311, ext. 2541
I get a bill, login to pay it and they don't have it posted to my account! On top of that my account was locked and I had to go through that process of unlocking and creating a new password. What a waist of time. As a Distributed Computer Annalist I find this unacceptable! I guess now I have to waist time calling!.
VERY IMPRESSED WITH THE WHOLE PROCESS OF CHECKING-IN. DIRECTED TO THE CORRECT FLOOR AND DR.s rep. NO LONG WAITING TO BE CARED FOR. MUCH MORE EFFICIENT THAN AN OLD DR'S OFFICE WHEN YOU SAT TOO LONG WATCHING THE CLOCK..THE ENITRE PROCESS IS PAITENT FRIENDLY. PLEASENT WAITING LOUNGE. AND THE STAFF KEPT YOU UPDATED IF THEIR WAS ANY DELAY.
Business response:
Thank you for sharing, Mr. Preuss!
So this goes back to September of '16. My 16 year old son was in pain. Took him to the ER at IRMC. First mistake. He was misdiagnosed. Took him home and after 2 weeks of not getting better had a look myself. His problem was in an area boys don't like to show their moms. Totally misdiagnosed and on medication that did nothing for his problem. I called and asked them wtf? Was told to return. I did and they made sure my son didn't have to wait in pain. Second doctor misdiagnosed him AGAIN. I found out it was because of the peer... read more
Its terrible hospital I was the 1pm yesterday afternoon till 8:30pm and still nobody seen my child so I left tired of the wait they don't care About no ones health.and. several other people was there longer an hadn't been either.
Frequently asked questions about Indian River Medical Center
How is Indian River Medical Center rated?
Indian River Medical Center has a 2.7 star rating with 1,055 reviews.
When is Indian River Medical Center open?
Indian River Medical Center is closed now. It will open at 9:00 a.m.
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