Impact Repair Centre - Bromsgrove

Alan R. 

on Birdeye

7 months ago

Excellent, very pleased how our damage was repaired after an accident that wasn't our fault. The car was returned to us after 9 working days in showroom condition. 10 out of 10, thankyou. Chris and Alan Robinson 

Karen P. 

on Birdeye

a year ago

My husbands van was damaged by another driver and through insurance was to be repaired at impact repair centre Bromsgrove. They had his vehicle for 6 weeks despite telling us numerous times that it would be “ready next day” “95% certain it will be ready tomorrow”. After three weeks we were told they were ordering a part which they’d told us they’d got three weeks prior. Many times no one answered the phone and when they did they were very non committal and didn’t seem to have a clue what was going on. Customer relations is ... read more

Kevin P. 

on Birdeye

a year ago

I had an unfortunate experience with Impact Repair Centre in Bromsgrove, where my insurance company directed me for repairs. The reception staff were friendly, and the bodywork was well done. However, my car went in with a fully functional battery that had never given me any issues in the past three years. When I got it back, the battery was completely discharged/damaged and would no longer hold a charge for more than 20 minutes. This was particularly distressing as my wife is disabled, and I was left with a broken car that... read more