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IKEA

3.7

About this business

IKEA Frisco 

Location details

7171 Ikea Dr, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.7666 reviews
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Odette Hugues's profile image
Odette Hugues 
9 years ago

I love every IKEA!! I want to buy everything. It makes me want a tiny house so I can use all the space saving furnishings and ideas they promote. (Then I come home and enjoy all the space we have. haha 

Christina McClelland's profile image
Christina McClelland 
9 years ago

Nobody cares about the customer at this store. Nobody. Manager Natalie had a bend over and take it attitude with us the whole time. We bought a matress 3 yrs ago. 25 year warranty. I called ikea customer service. How do we take advantage of warranty? I said the matress is worn and uncomfortable. He said receipt and matress is all you need. Ok. I have those. Confirming I just need the receipt and the mattress? Yes. I did I don't want to lug it all the way down there to find out I can't get replacement. They will replace it. H... read more

Mike Fillio's profile image
Mike Fillio 
9 years ago

Place is a breeding ground for hipsters and douche bags. It's the Swedish version of Walmart I swear. 

Kim Ione Sewell's profile image
Kim Ione Sewell 
recommend  Recommended
9 years ago
Taylor Bookman's profile image
Taylor Bookman 
9 years ago

Horrible customer service! Bought a bed from here for my son, got it home was super excited to set it up and they load up the wrong bed. I had to drive all the way from Rockwall back to Frisco. Then had to wait in line for which is actually a place you take the number from and wait to be called on. Then they make me go back to my car to unload the bed by myself then come back and wait... They finally get it all rung up, and then told me I have to wait for some one to bring it up. I told the lady that I didn't have time, I al... read more

Mona Lisa Morris's profile image
Mona Lisa Morris 
9 years ago

Is IKEA Frisco open on Thanksgiving Day? If so what are the hours of operation? 

Kirran Moss's profile image
Kirran Moss 
9 years ago

Complete lack of customer service. I'm appalled. Can't even talk to someone. 

Morgan Lively's profile image
Morgan Lively 
9 years ago

Worse place ever to shop. The wait is ridiculous.. It's like they don't want your money!!!.... I traveled 3-1/2 hrs to come here. First and last time.. 

Denise Lanser Helbing's profile image
Denise Lanser Helbing 
9 years ago

Ikea, I am not pleased with you. You do not allow an exchange at the "exchanges and returns" counter?! I'm sorry but I have my item already, and waited 15 mins to make my return, I will NOT go wait in a 20+ min, 2nd line to buy my "exchange" item. 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 3.7 star rating with 666 reviews. 

When is IKEA open?

IKEA is closed now. It will open at 10:00 a.m. 

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