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IKEA

4.0

About this business

Location details

1900 Ikea Wy, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.0727 reviews
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Laney Spearman's profile image
Laney Spearman 
5 years ago

ZERO ways to contact customer service right now even though stores are open and delivering. Delivery damaged, and no way to make it right?! We paid $50 to have it delivered so we wouldn't have to bring our kids into the store during covid. When we call, we are told on your national line that you not receiving any calls or messages. When we email we are told no emails are being answered. Shame on you Ikea for not allowing phone calls OR emails to help your loyal customers. Good luck with this strategy. 

Jennifer Adams Brake's profile image
Jennifer Adams Brake 
recommend  Recommended
5 years ago

Good experience. Store was clean. Saw many sanitizing associates. Came to get some ideas for my small home. Drove 2 hours to come look! 

John Minchener's profile image
John Minchener 
recommend  Recommended
5 years ago

Glad there are open and was able to return my online orders. 

G.R. Cole's profile image
G.R. Cole 
5 years ago

this store employs a homophobe named Olivia Dondalaki 

Anonymous's profile image
Anonymous 
5 years ago

Service sucks. Ordered $250 office chair (plus shipping) in March. Arrived without padded arms. Have been calling regularly, but IKEA doesn’t answer their phones. 

Amy Pirschel Sidner's profile image
Amy Pirschel Sidner 
5 years ago

Terrible customer experience. You can’t get ahold of anyone. Go to their website and try to chat or send an email. Says page is not found. 😡 

Jake Swisher's profile image
Jake Swisher 
5 years ago

Horrible customer service they advertise one price but ring them up for another customer service slams hands on counter towards customers telling them that they should take pictures of pricing instead of calling an associate that is sitting right I front of products to confirm pricing 

Rosalyn Ramos Rivera's profile image
Rosalyn Ramos Rivera 
5 years ago

The store just opened in the past few days since the shut down due to Covid-19, lines are extremely long. It’s like waiting for a brand new ride at Disneyland. Maybe try back in a month 

Ashish Jatav's profile image
Ashish Jatav 
recommend  Recommended
5 years ago

Great customer service +18444200072 NO NONSENSE and GREAT SUPPORT!!! 

Frequently asked questions about IKEA

How is IKEA rated?

IKEA has a 4 star rating with 727 reviews. 

When is IKEA open?

IKEA is open now. It will close at 9:00 p.m. 

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