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Ikano Bank UK
- Finance
- Nottingham
About this business
Location details
WaterFront House, Station St, Station St, Nottingham, NG2 3DQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
KEEP WELL AWAY FROM THEM Since opening the account for an Ikea credit card it’s been a terrible experience. The latest episode is honestly the worst. So due to a tech glitch they didn’t collect the direct debit. Rather than proactively communicate that to customers they left us in limbo. Customer services were in the dark but put me through to payment support who informed me that they were aware of the problem and that I should make a manual payment, but they may try to collect the direct debit again. Because of my previous ... read more
I am extremely disappointed with the financing process handled by Ikano Bank. I initially applied for an IKEA credit card in store at Oxford Street, as no one clearly explained that a loan would be the proper 0% finance option. The credit card carries 23% interest, and instalments are only potentially offered after purchase — which is very misleading when you are expecting structured finance. Despite having an excellent credit history of over 25 years and a very strong Experian report, my credit card application was rejected... read more
Defo 5 star customer service Dom was super friendly and wished me a happy Christmas!!!! I never write reviews but I LOVE great customer service. Hope they get the recognition they deserve!!!<333
Terrible customer service and support. Half of the staff advised they have no knowledge on the benefits of the credit card and have had no training. When you do speak to them they just transfer you back and fourth. Their payment plans are no good and they lie. Purchase over 10 months plan paid over half of it off and the plan automatically reduced to 5 months whereas I was expecting the payments to reduce not the term and there’s no way for them to fix this so I just paid off the remaining balance and closed the account. Rat... read more
The contact number provided is not helpful at all.
Frequently asked questions about Ikano Bank UK
How is Ikano Bank UK rated?
Ikano Bank UK has a 1.5 star rating with 220 reviews.
When is Ikano Bank UK open?
Ikano Bank UK is closed now. It will open at 9:00 a.m.
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