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Hyatt Regency St. Louis at the Arch

4.4

About this business

Architectural grandeur and posh luxury are clearly evident at this hotel. Checking in is an experience, as visitors marvel at the detailed lobby known as the Grand Hall. The arch located at the main entrance of the hotel is famed for its ability to echo whispers. The Hyatt also has an impressive and knowledgeable staff that goes out of its way to ensure visitors a comfortable stay. The hotel is connected to the heart of St. Louis Union Station, which makes shopping and dining as easy as walking out the door. 

Location details

315 Chestnut Street, Saint Louis, MO, 63102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4465 reviews
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Taylor Elizabeth's profile image
Taylor Elizabeth 
4 years ago

Not clean, ac won’t work. Have to pay $30 each day for parking. Not a great view. 

Middle Lefter's profile image
Middle Lefter 
recommend  Recommended
4 years ago

Yes! Great service! Quiet rooms! Great location and view! 

Lenore Lewis's profile image
Lenore Lewis 
recommend  Recommended
4 years ago

great location and view, very quiet well appointed rooms 

Becky DeWeese's profile image
Becky DeWeese 
recommend  Recommended
5 years ago

We arrived tonight trying to make the most of our honeymoon despite the Coronavirus, which has totally killed the mood... this hotel has gone above and beyond since we walked through door. We recieved an amazing room, a club upgrade to include breakfast and dessert in the evening. We just ordered room service and they arrived shortly after delivering our food with complimentary champagne and dessert. They even cut the strawberries in little heart shapes! All of the staff is super sweet and helpful and the views are amazing. ... read more

Kareena Wasserman's profile image
Kareena Wasserman 
recommend  Recommended
5 years ago

I have to say that the hotel does a very good job of customer service. I had an issue with their corporate not refunding a room. I asked for the refund due to the conference canceling with the coronavirus but unfortunately due to policy with corporate would not refund the hotel. After working with the hotel they fully refunded my room. I can’t say that I will stay with Hyatt on a corporate level, But I will stay at this hotel specifically again 

Luis Torrez's profile image
Luis Torrez 
recommend  Recommended
5 years ago

crazy fun!................ 

Tami Pemberton RN's profile image
Tami Pemberton RN 
5 years ago

Pretty room yet seemed small. If you want anything it costs. No complementary coffee, breakfast, or drinks. Bottles of water in room $3 but does have a frig. 

Tom Bowker's profile image
Tom Bowker 
recommend  Recommended
5 years ago

nice rooms, great downtown central location 

Kim Bower-Schultz's profile image
Kim Bower-Schultz 
5 years ago

We got a room with an arch view for 2 nights over $500, no walk in shower, breakfast was extra AND parking was an extra $40 a day. Alot of the hotel was under construction and staff was not very friendly. The room was very spacious and nice but dont drink the bottles of water in your room they are an extra $3 each. overall very disappointed 

Frequently asked questions about Hyatt Regency St. Louis at the Arch

How is Hyatt Regency St. Louis at the Arch rated?

Hyatt Regency St. Louis at the Arch has a 4.4 star rating with 465 reviews. 

When is Hyatt Regency St. Louis at the Arch open?

Hyatt Regency St. Louis at the Arch is closed now. It will open on Monday at 9:00 a.m. 

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