Huntington Bank

Stephen G 

on BBB

4 years ago

I had a car loan with Huntington National Bank, and I paid off my car with a final payment In September 2020. I was told that the title for the vehicle would be sent to my address but they sent it elsewhere. Late in October after not receiving my title I followed up with bank to see what was going on. I was told that the title was sent to the wrong address and that all they could do was to send a lien release which they did. This made me very unhappy because it required me to purchase another title along with the inconvenien... read more

Shannon B 

on BBB

4 years ago

Beware of using TCF for a rep-payee account. They allow the vulnerable access to the rep-payee account to withdraw on without authorization and refuse to reimburse the funds when they allowed it to happen. Shame on them for not protecting the vulnerable! 

Rick M. 

on BBB

4 years ago

Worst experience vehicle loan.Weeks to have payment processed they blame on mail,covid, never them never finance thru them find another source beware...avoid a all cost would pay higher interest for better service. 

Adrian 

on BBB

4 years ago

Abysmal customer service. I started receiving suspicious alerts indicating that someone was attempting to log into my account. I called well before their customer service line closed and waited for a considerable amount of time. Once I finally reached someone shortly after their closing time of 7pm EST, they deliberately "transferred me" back to the customer service line to avoid investigating. They could have taken the simple steps of noting my concerns and forwarded it to the fraud department. After looking at other review... read more

Genevieve M 

on BBB

4 years ago

Horrible! I closed my account back in June 2020 and I still have not received a check for the balance and its almost December. I've called every month since June. They give me a BS answer, put me on hold, no resolution. I can't go in person because I work during the day and these Covid restrictions making it even harder. I don't care if I have just a penny left in my account, you do not have right to it! 

Karen S 

on BBB

4 years ago

I requested a new PIN for my debt card because when they switched to a 4 number pin, it never registered it so I was unable to use my card. The same day I requested specific statements and copies of specific checks needed ASAP for my landlord otherwise face eviction. I took 35 days just to decide to gather statements and get them sent. It took ANOTHER 10 days to receive them. It is currently 2.5 MONTHS and still NO temp PIN number sent to me. I called a number of time AND contacted them through ********* I am homebound and c... read more

Michael D 

on BBB

4 years ago

They are theives . I deposited a business check into my personal account as I have done many times before. The 3 day hold released the funds then they with out any notice or reason took the money back out a large sum. I went to the branch they said you can't deposit business checks into a personal account which historically has been inaccurate i have for years. Then they tell me that after they verify the check they will return my money so they call and do verify it. Then they refuse to give me my funds or my check back even... read more

Melanie Q 

on BBB

4 years ago

Financial advisors dropped the ball on renewing an annuity 4 months ago. Still no resolution. 

Amy P. 

on BBB

4 years ago

My Bank account was frozen after over 15 years banking with them. They said they needed me to take a survey or my account will remain closed. I actually called a lawyer and he asked if they had my information -My SS number My address My Telephone number My License number I said yes, for the last ****** years it has not changed.Had over $12,000 in my account and I could not use because they wanted more info about my life.I called them and someone on the line was trying to figure out what was going on and he asked me who did y... read more