Huntington Bank

Kimberly A. D. 

on BBB

5 years ago

I paid off my Huntington Bank Master Card in full on July 2, 2020. The entire balance of $4762 paid off. I log into the Huntington Bank portal on July 15th and see that the Master Card is being charged $62.33 interest dated July 6th. I contact the 1-800 number and I am told that this is interest generated from June 7th through July 6th. I agrued with the representative that I paid the balance of the card off on July 2nd which included all the interest up until that piont. I got no where with the situation. I paid off 4 other... read more

Maia A 

on BBB

5 years ago

I have been with Huntington Bank for many years. As of resent I am not able to utilize their overdraft protection service 24 hour grace . On one occasion accidentally overdrew my account by 30+ dollars a day before payday and returned the items and caused me to nsf fees which is stupid when they advertise 24 hour grace which I have used in the past. They however refunded the fees and inform me I’m opted in and it is up to the bank’s discretion to allow overdrafts. Fast forward next pay period I’m in the grocery story I have ... read more

The Lord 

on BBB

5 years ago

So u use their Running Balance feature on app. You buy something and then check app and **** it's gone from your balance overall balance mind you. Then about 2 weeks to a month later they pull the same number off your remaining balance. This is about the 30th time I've noticed this only twice have overdrafted because of it. I checked my running overall last night just before I shut my eyes and had 80 bucks or so and wake up just opening my eyes and saw **** or some such c*** This is fraud at the worst level. After having TCF... read more

mike j 

on BBB

5 years ago

Avoid Huntington Bank for all Morgtage needs. The don't communicate, don't process in a timely manner and are rude when you ask for updates. They are already 10 days late on our purchase and won't/can't tell us it/when it'll be done. Everything else from the other parties was completed on time and in less time. Use a local Credit Union. They care. 

PSdesign 

on BBB

5 years ago

I made a deposit of three checks totaling $10,000 via mobile upload on 6-20-20 (Saturday). Per their policy, funds will be available on the second business day after receipt of mobile deposit. My account was overdrawn due to unforeseen circumstances from pandemic. Today (6-23-20) is second business day after deposit and just enough money was cleared for them to take their fees, leaving me with $6 in available funds. The rest is being held until 6-28-20 per customer service representative April and supervisor Qua. I explained... read more

William B. 

on BBB

5 years ago

My recently deceased wife's accounts were recently closed, BY THE BANK. They said they could not tell me the reason or the balance without a $100 letter of authorization from the county. She died suddenly and intestate and I am next of kin. I know it is not a lot of $ involved, under $400 I estimate, but I also know my wife would not just want to give it to the bank. I have had several problems with Huntington through the years, none of which made sense (such as refusing to accept DEPOSITS!), but this the worst. I would use ... read more

fuad s. 

on BBB

5 years ago

failed to give me my money back after filing a dispute against Expedia.com and that my flight got canceled cuz of covid 19. and simply said sorry we can't get you your money back.you are not protected using TCF Bank. 

Mike S 

on BBB

5 years ago

This bank is becoming a joke. They don't care about the customer wants or needs. There is no reason I should have to wait another 7 business days for my pin when I've already been waiting 14 days from the first time one of your reps said they will send it. Then on top of this..you want even send it 2 or 3 day. I think would have been fair since Huntington never sent it out 14 days ago when a Huntington rep said they would. Avoid Huntington bank as a whole at all cost!! Avoid Huntington bank as a whole at all cost!! Avoid Hun... read more

Joe D 

on BBB

5 years ago

Their service is so bad it’s almost laughable. People on the phones are brain dead & give you wrong information. They’re too incompetent to simply take payments over the phone or change the account my auto withdrawal comes out of. DO NOT USE THEM FOR ANYTHING. They should not be trusted with anyone’s finances. It’s a shame our taxes go towards bailing out terrible banks that provide terrible service.