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Huntington Bank

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About this business

Huntington Bank offers a variety of banking options to keep you on track to achieve your financial goals, including personal checking and savings accounts, business banking accounts, and wealth management services. We serve our customers through a banking network of over 800 full-service branches, including 11 Private Client Group offices and over 1,300 ATM locations. 

Location details

1509 Main St, Genoa, OH, 43430, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.2375 reviews
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Jessica J's profile image
Jessica J 
4 years ago

I was happy to get an account withTCF because they have free checking. The old saying is true, You get what you pay for. If I could give this bank 0 stars, I would. I could name countless things theyve done that are just plain bad business but now theyre literally stealing my money. Ive lost almost $30 because of technical issue that no one could resolve and some guy basically accused me of misunderstanding my charges. Its a known issue, on their app where theyre sorry for the inconvenience caused by whatever is going on wit... read more

Schuyler R's profile image
Schuyler R 
4 years ago

I recently (3/2020) became a customer of this lender and i was able to send payment relatively easily, not the most intuitive technology like Chase and the big banks, but in August I have not been able to pay them no matter what I try.I setup a EFT from Chase to them, no go. I mailed a check, no go, I try to log into the site, it doesn't work and doesn't recognize my login any longer either. I also tried to pay ahead when I had access and that wasn't possible, I am VERY frustrated and when I try to call in I spend 2-3 hours ... read more

Sean K's profile image
Sean K 
4 years ago

Worst bank in the world. it is scam not answer phone calls and resolve issues to collect late fees. 

Sean K's profile image
Sean K 
4 years ago

This is horrible bank . they have my equity line of credit, i have been making an automatic payments, they merged with ************* and deleted all my information, send me letter to re register. i have no new account no., i tired to contact them, no one answers the call, for days i call in and stay on hold and no one answers, send emails to their support line and no one answers. It must be scam to collect late fees from everyone. 

Hollie B's profile image
Hollie B 
4 years ago

It has never been so hard to make a loan payment. Their online site is a mess! I set up my payments on auto, thinking that would be easy. It wasnt because your account number is different from the one provided. Then when I finally got it set up, I get an email saying we are sorry for the inconvenience but we are changing all our computer systems, so you the customer will have to go stop those payments and add a new one. I did this........ my payment has never been debited. I tried to log back in with the Correct account numb... read more

Thomas L's profile image
Thomas L 
4 years ago

I'm not sure if anyone works at TCF Bank. I haven't been able to speak to a representative and I've been waiting on the phone for hours. Their new system doesn't report what I currently owe on my loan or how much my payment should be. I'm simply trying to call in so I can pay off the loan in its entirety and I can't speak with anyone on the payoff quote. To be clear, I can't get on the phone with anyone. TCF Bank isn't interested in making their customers happy or the process to make payments easy. TCF Bank is a scam. If you... read more

Cristal L's profile image
Cristal L 
5 years ago

I have been a Huntington Bank customer for years and it's the only bank my husband has ever used. I have always found their services okay, but the big draw was their stellar customer service. Recently due to a change in carrier, the alerts that I set-up through the bank were turned off (you had to go online and opt back in, but I missed that notification in my text messages). Anyway, fast-forward a few weeks and I use my debit card at a restaurant and it doesn't go through, I think it's just a glitch til I get home. I check ... read more

Business response:

We are in receipt of your comments and we will be in contact shortly regarding your concern. 

Linda H's profile image
Linda H 
5 years ago

Huntington Bank deposited a large check and then locked my account to verify. That is understandable. However, they gave me 3 different dates when my money would be available and they have locked me out of my on-line account banking information. 

Business response:

We are in receipt of your comments and we will be in contact shortly regarding your concern. 

Zed's profile image
5 years ago

This Bank discriminates against customers. Been having an account with them for a long time. I and other members we opened an account for our welfare (ass0ciation). Here we collect funds every 2 weeks and give to 2 members. All the collections deposited into the account and checks are done for the 2 members. TCF asked where the money was coming from and why we were paying the members. A detailed explanation was sent(dropped off at a branch) to TCF. TCF never acknowledged receipt of the explanation. After a few months we got ... read more

Frequently asked questions about Huntington Bank

How is Huntington Bank rated?

Huntington Bank has a 1.2 star rating with 375 reviews. 

When is Huntington Bank open?

Huntington Bank is open now. It will close at 5:00 p.m.  

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