Huntington Bank

Nannette B. 

on BBB

2 years ago

First they promote 2 day early direct deposit, but once you have an account they tell you you have to wait 90 days and I have Social Security. Then I keep getting messages that my accounts are.below $0 and they are not below $0. I call customer and they know nothing. 

James E. 

on BBB

2 years ago

The service is very slow. They need more tellers and they need to be more efficient 

Paula S. 

on BBB

2 years ago

I deposited 2 checks. The bank showed the checks in my account and available, I proceeded to initiate several payments based on the information that the money was available. An hour later, and after one of the payments was posted on my account, I received an email stating the checks were now being held for a week. I called customer service, escalated to a supervisor and all I got was the same answer. There was nothing they could do. They needed a week to verify the checks and funds were available and valid. To the best of my... read more

Jameil H 

on BBB

2 years ago

Huntington force closed my account and now I can't get any information about the funds that are in my account. I keep calling and don't get an answer from the branch. 

Sondra J 

on BBB

2 years ago

They punish you for not being wealthy. My income has only gone up since I've opened this account about 10 years ago and every 6 months or so they lower the amount I'm able to borrow. I never Maxx my limit, my account is never overdrawn, always pay on time and pay it off before borrowing more. Because I used more of MY money one month than I did another, they immediately lowered my amount to a lousy $100. Wth? There was never an agreement that i had to keep a certain amount in my account on a regular basis to borrow money. I ... read more

Edgar M 

on BBB

2 years ago

Hello, I want to present this complaint. They closed my account for not wanting to pay $290. I travel in September to Las Vegas with spirit, roundtrip tickets purchased with my Huntington card. We returned on Sunday, my two children, one 16 and the other 6, had to go back to school because they were only allowed one week. The bank tells me that I made a purchase of other tickets from Las Vegas to Chicago with a stopover in Denver with the frontier company. Which I never bought. It is illogical that having my non-stop and che... read more

JOHNNY G 

on BBB

2 years ago

I WENT INTO THE ROCKVILLE RD LOCATION TO MAKE A COMPANY DEPOSIT.I DO NOT HAVE AN ACCOUNT WITH THIS BANK AND THEY PROCEEDED TO TELL ME I HAVE TO GIVE THEM MY ID AND PROVIDE MY SOCIAL SECURITY NUMBER TO DO THIS!!! U HAVE NEVER HAD OR HEARD OF THIS BEFORE.I REACHED OUT TO ANOTHER BRANCH MANAGER TO DISCUSS THIS AND SHE TOLD ME THAT THIS WAS EXTEREME.IT IS A SHAME THAT U HAVE TO FEEL LIKE A CRIMINAL TO MAKE A DEPOSIT INTO A BANK AND I WOULD NEVER USE THIS BANK BECAUSE OF IT 

Shawndra C 

on BBB

2 years ago

I paid $3200 to my Huntington home equity from my Huntington bank account and the home equity department is stating I never paid the account. However the bank said they sent an email documenting that it came out of our account. This home equity loan has been a nightmare. I truly do not understand the disconnect. I feel like this bank stole our money. 

Karolina P 

on BBB

2 years ago

This bank does so many illegal things and the government lets them get away with it. They will change your balance 5 times in one day with no explanation. So you think you have a certain balance and then spend some money and before you know it your account is negative and they charge you fees. This bank is a scam....they don't even know what your real balance is. They just change it several times a day to trick you into thinking you have money when you don't so they can rack up fees. Stay away from this scam of a bank.