Huntington Bank

Mark C 

on BBB

2 years ago

This is a terrible bank with apparently an awful reputation. The way they treated my family and my finances should be a CRIMINAL Offense...banks like this are why people need to pressure politicians for betterment. Don't give up, stand your ground...this is TOTALLY IRRESPONSIBLE... 

Sondra F 

on BBB

3 years ago

I had a savings account with TCF that carried over to Huntington during the merge. The account only required $200 and was started by my son with his birthday money maybe 8 years ago. With the merge Huntington started Charging the account monthly for insufficient funds, when I became aware I asked for a full reimbursement and a few days later closed the account over the phone with their customer service center. Only to find a month later I had not received a check for my account balance, the account was still open and they ch... read more

Josh N 

on BBB

3 years ago

Terrible customer service from *************************. Rude and would not return email or phone calls regarding my issue with my car loan. Beware when securing any type of auto loan with Huntington. They hide various fees into the monthly payment with disclosing them to you upfront. I found out the hard way when I went to make my first payment and it didnt match the loan amortization table. Now they just ignore my emails and calls and make no effort to resolve the situation. Truely a despicable company. 

Deborah E 

on BBB

3 years ago

I have been with Huntington Bank now for about 5 years. I buy Cashier Checks in order to pay my rent. I put it in a lock box for my Realtor and they say they didn't get it , Huntington Bank said I had to wait ******************************************************************************************************************************* $31.00. All CSR/Tellers were inconsistent, the only thing that they all agreed on was that there should not have been a stop payment done on a Cashier Check. I asked for my $31.00 to be put bac... read more

Kelly F 

on BBB

3 years ago

I was scammed into a credit card that was supposed to be no interest for 12 months and then no higher than 16% interest after that and am now being charged 25% interest after a month and am told I was told the wrong info and it's for balance transfers only which is not what I was told. And they will not let me pay it off with a reputable credit card. Now I am expected to pay 25% interest. THIS BANK IS A SCAM! I HAVE DONE BANKING HERE FOR OVER 20 YEARS! THIS IS FRAUD! 

Owen T 

on BBB

3 years ago

I miss my local TCF branch. In my life I have encountered 2 situations where my card info has been stolen for fraudulent purchases. Once while I was a TCF member, and now, more recently, as a Huntington member. TCF, as expected, resolved my dispute and mailed me a new card all within 5 days of the incident. While Huntington may promise the same speed, it has been a full 9 days since I made my report, and the only progress that has actually been made is closing the old card, and opening a new savings account, which was all do... read more

Mark S 

on BBB

3 years ago

If you can ever imagine yourself in a situation when you might need to call your bank, please consider running away as fast as possible from Huntington Bank and picking another one.Every time I try to contact them, without fail, wait times are 30 min - 1 hour. Pre covid, post covid, always. Have been with them for 10+ years. My issues are always simple and usually consist of them blocking me from accessing funds in my account (for example, picking up a prescription at the pharmacy that costs too much) and denial due to fraud... read more

Misty J. 

on BBB

3 years ago

I would not recommend anyone to use this bank. I have had an account on hold after making a deposit a week ago. They released the deposit today but still wont let me have my money!!! Every time I call I get a different reasoning as to why! 

Victoria H 

on BBB

3 years ago

Worst bank Ive ever dealt with! When it came time to wire transfer money out of our account to CLOSE ON OUR HOUSE, the manager of our local bank said No because I dont know you well enough & you dont come in enough WHAT?! Messed up the closing of our house because this manager is completely unprofessional. In this day and age of mobile deposits & online banking, Im supposed to make sure my local bank manager knows me personally?! Branch in ******* ******** on **************. This has caused us so much stress & money. I will ... read more