Huntington Bank

Deb M 

on BBB

3 years ago

I Do Not recommend this company. If one has an issue it is extremely difficult to get in touch using any method. Phone calls are met with hold times and misdirection of calls which lead to dropped calls which leads to calling again and starting from scratch. They confirm and verify your account and what department you are needing via recording to get you to the right department, then the person answering knows nothing of what department you wish to speak to. They offer a secure messaging in the online website, of which no on... read more

Bryan H 

on BBB

3 years ago

Im extremely disappointed with Huntington. I used them to get my SBA loan and there customer service started off great but once approved, its been a nightmare.They make it so hard to get the money Im Already approved for. Ill never use them Again.Head my warning, use another bank, my fellow business owners are way happier with the banks they chose over my experience.The three other business owners that I know who used Huntington are having the exact terrible experience I am. Trust me, go with another bank and save yourselves... read more

Kristen H 

on BBB

3 years ago

Absolute WORST company to have an auto loan with. First month of my payments I set up autopay was I was double charged. I called in and asked if I needed to be refunded or if the payment could just be applied to the following month. They said it would be applied. Next month rolls around, charged again. I call yet again and am told it can't be refunded to the account on file, a check will be sent. Okay. Now here we are in November, I'm getting calls saying my payment is late when auto pay is on. First customer service agent, ... read more

Pamela R 

on BBB

3 years ago

Huntington Bank is THE WORST bank in the world. Their customer service is poor to non-existent. I called about a charge for $12.29 and in order for me to dispute that charge they had to put a stop on my card and issue me a new one. I told the *** NOT to do that and that I would just "eat" the charge as my whole life was run on that card. INSTEAD the *** did exactly what SHE wanted to do and put a stop on my card anywhay and issued me a new one. I purchased an item on the old card that I needed to return, but the company woul... read more

Prairie I 

on BBB

3 years ago

I had an account with TCF that was transitioned to Huntington after they bought out TCF bank. I do not check this account often (it has a small amount of money compared to my account in ***** Fargo) and just noticed a monthly $40 fee. So despite the fact that maybe they did send letters saying they were going to do this I feel this is not good business practice to move someone from an account that has no fees to one that has a monthly $40 fee. I am going to close out my account at Huntington, will not be recommending Hunting... read more

Joanna H 

on BBB

3 years ago

11/15/2022 If I could give 0 stars I certainly would. I deposited a check with my new company and was told the funds would be available next day. When they werent available I called and was told that my check was placed on hold (a new company/check- ok understandable) but they held the check and froze my entire account, told me funds would be available the following week (an entire week of hold?!). The funds were not available the next week and they blocked ALL ACCESS from me being able to log into my online banking or even ... read more

Tammie W 

on BBB

3 years ago

Huntington National Bank on Highschool Rd in ************ has a manager named ***** that isnt the least bit concerned with keeping business for this location or helping resolve issues that they create. Dealing with him reminds me why I moved from ******* years ago. I also moved my Uncle years ago to take care of him because the way he was living was awful and this is the thanks I get from his financial institution that hes supported all these years! This location is pathetic and I warn you to never go here. 

Alyssa S 

on BBB

3 years ago

The work environment I experienced at TCF Bank/Huntington National Bank was harmful and unhealthy. I feel as if my mental disabilities were ignored and accommodations to help me were not offered, or even considered. We are asked to disclose our disability status, and as soon as I chose to, I was treated differently by my superiors. These mental disability with my depression was exacerbated tenfold when I experienced sexual harassment, which was nearly every time I was in a group that included male colleagues. I was afraid to... read more

Kiirsten P 

on BBB

3 years ago

Do yourself a favor and stay FAR FAR AWAY from this bank. I purchased a vehicle and was provided financing through Huntington via the dealer. Never heard of them prior to this. Well, I didn't think there could be a bank worse than ***** Fargo and Huntington takes the cake. If there was a word I could use even more terrible than terrible that would be how I would describe their customer service. I was so fed up on the last phone call with them I pulled up the BBB rating and was not surprised to find out I'm not alone in my ex... read more