Huntington Bank

Linda W. 

on BBB

2 years ago

The worst managed bank. If you have a business account DO NOT GO here. I have perfect credit never have had a bounced check, overdrafted, committed fraud or anything else. One year ago i woke up to none of my drivers received their paychecks. It was early so i called the 1800 number and all my bank accounts were gone and no money to be found. Got someone on the phone and they said risk management and fraud department shut down and i would have to go to the local branch and open new accounts. They claimed fraud was being comm... read more

Mark C 

on BBB

2 years ago

Term on our loan was changed and extended ending paying more for loan at the end. Met with bank to discuss feel on deaf ears. My local branch could careless of my issue after I had taken off work to try to find out when this was happening! Called corporate several times could not talk to a supervisor that would not come to the phone at one point I was hold for 45 minutes to talk to one and was disconnected. Called back and no one could see who I had talked to. Main issue loan terms got changed when from a consolidated loan a... read more

Carrie D 

on BBB

2 years ago

Huntington bank has drastically changed over the past 3 years, and NOT for the better. They act like they are your friend in banking and they offer things that they say are to make banking easier but they penalize you when you use those things and they DO not care they they say they do if you have been a customer for years. Last year I deposited a check from my retirement, ******* **** *** ***** ******** The check got flagged with a hold and they advised me "the system " tagged it as possibly not being able to get the funds,... read more

Daniel K 

on BBB

2 years ago

I got hacked in October along with my bank account. The hacker opened 8 accounts through Huntington in my name, AFTER deactivating my card because I noticed fraudulent activity. Then finally getting the accounts closed I tried to re open my bank account and the bank couldn’t re open because the account was “overdrawn” .. I know for sure I had money in there .. anything after October 24th WAS NOT ME and I tell everyone I’ve been on the phone with (I’ve made at least 15 total calls since incident) every department gives me dif... read more

Walid A 

on BBB

2 years ago

I have been with this bank since 2018 with personal accounts . I opened a new business account a few months ago and when I made a check deposit through mobile banking that was given to me by my client I was told my account would be closing due to the check being fake. How could this possibly be my fault?! I was assured before the check even cleared that I would not have it closed as I called right away. Yet they are going to close it and not even discuss it with me. 

Monte H 

on BBB

2 years ago

I made an appointment to meet with a customer service representative at a Huntington Bank outlet in the Twin Cities to open a 14-month certificate of deposit at 5.13%, as advertised on their website. On the day of the appointment, the representative inexplicably didn't show, so they sent out someone else who clearly didn't know what she was doing. I wanted to know the diference between 5.13% APY versus a straight 5% interest rate on the CD.. The woman had no idea. She called someone but said she didn't understand it enough t... read more

Felesha F 

on BBB

2 years ago

I have been making deposits at the Huntingtons ATM at this location for my ******* ****** *************** account for sometime now and never had problems. But for some reason I go one day to deposit $500 and the ATM machine kept my money and locked my card and told me I entered the money in an insufficient amount of time and to contact my bank. The staff at this branch location have not been helpful in any shape or form. Their favorite line is oh you can’t use another financial debit card at our atm but yet I have proof it c... read more

Fritz K. 

on BBB

2 years ago

Steer clear of Huntington Bank for SBA Loans. The front end is smooth and quick but after they approve the loan their documentation, consistency in actions across the client facing representative (i.e. some will blindly approve anything and others don't have good explanations why they deviate from practices you've done for months), they have no electronic repository for critical documents leading to multiple agents in multiple departments repeatedly asking for the same documents you've previously submitted (more than once), ... read more

Vedran C 

on BBB

2 years ago

They lied to their customers. I submitted a request for a reversal of a payment, was supposed to have received on 3-24-23. I log on, no credit received. Speak to their customer service, they said it was canceled. They lie to their customers.