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Huntington Bank

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About this business

Huntington Bank offers a variety of banking options to keep you on track to achieve your financial goals, including personal checking and savings accounts, business banking accounts, and wealth management services. We serve our customers through a banking network of over 800 full-service branches, including 11 Private Client Group offices and over 1,300 ATM locations. 

Location details

1509 Main St, Genoa, OH, 43430, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.2375 reviews
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Stephanie J's profile image
Stephanie J 
2 years ago

We had a car loan with them for less than 2 weeks before we refinanced with our bank because Huntington's interest rates were out of control. Our bank paid off the loan and Huntington Bank put a hold on the check for 7 days. When I requested a pay off letter I got run around after run around about how many days the check would be on hold. Huntington received the check on 6/27 and did not supply me with a pay off letter until July 10th after fighting with them. Now here we are August 9th and I am being told that my Gap insura... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Jenny L's profile image
Jenny L 
2 years ago

I wish it was possible to give 0 stars. This bank will literally hold your money hostage in all ways possible under the guise of "fraud protection" when in reality, they just force customers to stay with them. Their treatment is ridiculous and ultimately has led me to stop my business with them. I wanted to move my money from here to ******* *** and ******* ****** using a bank to bank transfer and my external accounts were suspended. I called customer service to investigate, and they promptly lifted the suspension. Great! I ... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Kris B's profile image
Kris B 
2 years ago

Horrible bank. Tried to contact them about my deceased brother's bank account that I was beneficiary. Would never return calls or emails. Since I was undergoing Cancer treatment and could not travel to Michigan I could not to go to the bank directly. My sister came from AZ with the authority to handle the account but was told she was too late and the account was turned over to Unclaimed Property. At least 8 phone calls, four emails and one registered letter unanswered. When I called *** *******was never available. Told to le... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Stephanie W's profile image
Stephanie W 
2 years ago

Negative stars! I told huntington I needed a loan quickly to get my business off the ground. It's been over a month of trying to get paperwork in to apply, because Nick roack won't call anyone back, hold appointments, or answer any questions in a reasonable time frame. Getting him on the phone is like ***** calling you with false hope. I'm absolutely frustrated that I gave them this much time. Do yourself a favor Do Not look to them for a loan! Horrible Horrible experience. 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Kimberly T's profile image
Kimberly T 
2 years ago

I can’t give Huntington Bank enough GR8 reviews!!! My account was hacked . The thief overdrafted my account! I called as soon as I received the alert, The Rep ordered me a new card & started a dispute case . This was Thursday. My funds were deposited by Saturday! Thank you thank you thank you!! Huntington Bank has me forever!!! I highly recommend this bank!!! 

Business response:

Thank you for your comments. 

Sue M's profile image
Sue M 
2 years ago

The bank advertises Mastercard Zero liability program on their debit card and master card ID theft protection yet, When my debit card was fraudulently used huntington refused to give me the money back until a few full investigation was done The fraud as over $5000 and made numerous store same day. None of these stores shop at. The transactions occurred on Sunday July 2nd and today is the 7th and I still have do not have my money back in my account now this completely wiped me out I have no money to pay rent my auto insurance... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Randy B's profile image
Randy B 
2 years ago

They do not stand behind there own promotions! No one in customer service even can help you with the promotions admitted by there own employees! 

Business response:

Thank you for sharing your concerns. A member of the Customer Advocacy Response Team will be in touch with you. 

Angela T's profile image
Angela T 
2 years ago

Negative stars! Run away as fast as you can! Representatives are rude nobody answers questions. The policy's are shady and the advertisement is all fake. They stole my money and made it impossible to use my account without spending hundreds of dollars. How can your account be in the negative when you havent spent a dime. And a hold on a payroll check under 500 is ludicrous. At this point I want my money and to be done with them 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Brian T.'s profile image
Brian T. 
2 years ago

Huntington bought my old bank one year ago. My old bank had graces with a checking account which I never bounced a check for years. Huntington promises to cover an overdraft up to 50 dollars and also graces they give are appealing. They say they’ll give me 200 dollars that I can borrow because I have direct deposit. Both of these “ so called” graces have been removed from my account for 3 months now within a year of business. I never bounced and had gotten reimbursed for fee’s always. Never have I paid overdraft fees ever…..... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Frequently asked questions about Huntington Bank

How is Huntington Bank rated?

Huntington Bank has a 1.2 star rating with 375 reviews. 

When is Huntington Bank open?

Huntington Bank is open now. It will close at 5:00 p.m.  

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