Huntington Bank

Mary Etta S 

on BBB

2 years ago

When I was growing up, my Mom engrained it in me and my brother that Huntington was the bank that would always work with us, regardless of our circumstances. As long as we treated them right in return, they would help us find a way. I have always believed that. When I became an author and was offered a better deal with banking through *** **** **********, I refused and would not give up on my Huntington. Recently, I have struggled miserably after having a health issue. It has placed me on permanent disability. While struggli... read more

Jessica C 

on BBB

2 years ago

If I could give this bank zero stars I would. This bank communication suck!!! I opened a account online and al of a sudden couldn't access the account after a day, I then reached out to customer service who stated I would recieve a letter in the mail and if I futher questions go into the branch with a ID. I never received a letter nor any form of communication from anyone notifying me that the account had been closed. I then went in to the branch to open account and was told yes, I see it states you had to come in to open ac... read more

Deb K 

on BBB

2 years ago

This bank needs to close and be investigated closely. You are unable to get answers in a timely matter and are continuedly lied too. Case in point is their IRA department - nobody [branch or corporate - even though they had a death certificate] was unable to say if there was beneficiaries listed - needed only a yes or no answer - no names- for the attorney and was told only to take 7-10 days because it had to be researched [are we back in the stone age??] Took almost 1 month to get an answer and that was after almost weekly ... read more

Frances M 

on BBB

2 years ago

It's like this, You have a checking account with Huntington, in one week you make a couple purchases. By the end of the week these pending transactions are settled and all is well with your account. Come the next week you either have a check deposited or you make a couple more purchases. All of a sudden those previous weeks pending transactions that were already said and done are suddenly pending again, and your online statement now shows that those previous transactions are only now being deducted from your account. They do... read more

Latasha M 

on BBB

2 years ago

I had someone scam me out of a house deposit. My cash app and bank account is linked together. Cash app didn't look into case. Therefore I contacted my bank about situation, they said they would help me. They put the funds back into my account months later cash app lied to the bank investigator saying that the transaction was accurate the lady posing as a landlord blocked me . I reported the woman who scammed me as a scammer. I sent the bank all my proof and now they reversed the charges on me, I'm very disappointed the bank... read more

Adrian Y 

on BBB

2 years ago

Huntington is currently holding a payroll check that my girlfriend mobile deposited into our joint account. It’s been 10 days and they claim it’s because they are waiting for the funds to be paid. Funny though the payroll company confirmed with their bank that the check has been deducted from their account. So it appears Huntington’s incompetent decision making is causing a hold on our funds as well as the potential downside of incurring late fees on bill payments like rent, utility bills, fuel to get to work and the possibi... read more

Shawn H 

on BBB

2 years ago

My cell phone broke and I bought a new phone with my debit. They flagged my card for fraud. Did not block the cell phone but blocked my lunch and gas money to get home after workinh 13 hrs. Got into with the managers went in circles could not vlaidate my account because they would only sent the verification code. I cussed out a smart mouth manager and they closed my account which is completely fine. They blocked my number on all customer care lines and I had to go and request my money. Was told corporate is closing my accoun... read more

Jacqueline P 

on BBB

2 years ago

THEY CLOSED MY ACCOUNT W/O REASON.EVERYONE IS GIVING ME THE RUN AROUND.I CANT GET A. ANSWER FROM ANYONE.I HAVE NOT BEEN ABLE TO GET ACCESS INTO MY FUNDS FOR THE LAST 12DAYS.1st I WAS”EXPECTING A LETTER”THEN THE BRANCH COULDNT CLOSE ME OUT AND GIVE MY FUNDS THEY WERE WAITING ON CHARGES TO CLEAR THEN THE BRANCH COULDNT CLOSE ME OUT BECAUSE THE(800)#SAID THEY HAD MAILED MY CHECK 7DAYS LATER I CALLED(800)#AGAIN WOMDERING WHERE IS MY MONEY,AND NOW THEYRE SAYING MY ACCOUNT IS STILL ACTIVE&CANNOT MAIL MY FUNDS UNTIL ACCOUNT IS FULL... read more

Paul U 

on BBB

2 years ago

Doesn’t watch your accounts for fraud. Unusual activity should close account immediately. When a dispute is filled they say you are responsible. Customer service is very rude, told us we stole money from the bank. Will never do business with this bank again