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Huntington Bank

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About this business

Huntington Bank offers a variety of banking options to keep you on track to achieve your financial goals, including personal checking and savings accounts, business banking accounts, and wealth management services. We serve our customers through a banking network of over 800 full-service branches, including 11 Private Client Group offices and over 1,300 ATM locations. 

Location details

1509 Main St, Genoa, OH, 43430, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.2375 reviews
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Shanda P's profile image
Shanda P 
a year ago

Never in my life have I dealt with a bank like this. Mobile deposited my payroll check two weeks ago. They put a FRAUD hold on my account. Is it so hard to call the bank that issued it and see if the check is clear?. Took my check and paystub to the bank a week ago. First they say they are closing my account for fraud . Then they are not closing my account. Even the teller was telling the fraud department that she has the check in front of her and clearly it isn't fraud.Now I have to pay a late fee for rent because they can'... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Cindy S's profile image
Cindy S 
a year ago

It looks like I'm not the only one to have a terrible experience with this bank. They fraudulently took $810 from me because of service charges on a business checking account that I had instructed them to close. They did not close the account. When I discovered the error, I addressed it immediately. After an over year-long battle with them, the final answer is that the fees will not be refunded. They are fortunate that I am unwilling to spend more money to hire a lawyer to recover my money. I'm sure that the court would rule... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Mary S's profile image
Mary S 
a year ago

I will never do business with Huntington Bank ever again. I had a car loan through them. I got the car in 2017 on a 6 year loan. I never missed any payments, but during the outburst of Covid and everything shutting down I had to do a skip a payment. When I spoke to the lady about the skip a payment, I was told it would add another month to the rear of my loan and an extra 50$. Then when it comes down to my last 2 payments, they decide they want the 2 payments made in full, not allowing me to continue to pay the payments whic... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

John M's profile image
John M 
a year ago

I had a miss communication on my homeowners insurance between changing provider.was not told cut off date was midnight of the start of day and not end of day.One day lapse Huntington still charged me 5.99 .How can an insurance company write a policy for one day and issue it two months later.After long conversations with different customer representatives finally got an answer on dates.Very unprofessional services. 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Daniel B's profile image
Daniel B 
a year ago

Do not bank at Huntington Bank. Ever! I transferred $37,000 out of my Huntington HELOC and into my Huntington checking. Two days later I decided to cancel that particular transaction. I transferred the $37,000 right back from Huntington checking to the HELOC. THEY PUT A TEN DAY HOLD ON THE FUNDS, 12 days with weekends . THEIR FUNDS, WHICH NEVER LEFT THE BANK. Do not bank at Huntington. 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Laura T's profile image
Laura T 
a year ago

I am filing a complaint against this bank because I feel it is neglect in servicing their customers. I have contacted this bank about charges that were not made by me yet they continue to pay them out of my account. The only money I have is my social security so I don't need a bank allowing fault claims after I have made them aware of them. Now will have to find myself another bank but other need to know before joining this bank. 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Daniel P's profile image
Daniel P 
a year ago

They closed my account with 34 grand in it then mailed it to me via FedEx. They never even sent me a message about anything I had to log in and find out my money was gone. Not even a call or email if my check gets lost then what. Do not bank with this bank!!!! 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Jeffrey A's profile image
Jeffrey A 
a year ago

I would give a zero if I could. Terrible customer service and behind industry standards with technology. They disparage underserved people and communities. 

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Clark S's profile image
Clark S 
a year ago

I will never do business with them again they don’t care about people even when you make all your payments on time. When they make a mistake and they want you to fix it no matter weather you have anything to do with it or not. Do not get a vehicle loan from them because they have no idea what to do with the title when you pay it off they released mine to the wrong people. Them basically told to straighten it out so I would be extremely careful about borrowing money from them. just think if you buy a house then they send the ... read more

Business response:

We are in receipt of your comments, and we will be in contact shortly regarding your concern. 

Frequently asked questions about Huntington Bank

How is Huntington Bank rated?

Huntington Bank has a 1.2 star rating with 375 reviews. 

When is Huntington Bank open?

Huntington Bank is closed now. It will open at 9:00 a.m. 

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