Huntington Bank

Kimberly L 

on BBB

2 years ago

Huntington Bank are crooks. No one person provides a similar answer let alone same one. They put deposits on long holds, then extend the holds , You can NEVER talk to anyone who makes any of the so called decisions. I tried to log in the other day and couldn't ...so I called the 800 number and was told because a deposit was on hold I couldn't look at my account, talked to 2 more different people , different answers and finally got told my account was locked, and up for closure..... so apparently Brendan in fraud mitigation d... read more

Joshua C 

on BBB

2 years ago

Huntington is refusing to release funds on my first trust check deposited when it cleared the bank it was from and making me wait 1-2 weeks for the funds, I will not be doing business with them anymore. Three separate people said three separate things on why my check cannot be released then asked if I could get a letter from the bank it was through to release my funds when they confirmed it was released already. I also do not meet any of your fine print check hold criteria requirements. The customer service I received at the... read more

Paige H 

on BBB

2 years ago

They charged me for an ATM fee and another fee for looking at my account. You are allowed 2 ATM uses a month at non-Huntington atms. This was the one and only time I’ve used a different bank atm. If I had not called it to their attention, they would be keeping my money. Now I’m in the negative because of their lack of knowledge of their own business! 

Leah F 

on BBB

2 years ago

Opened a new checking account, got the direct deposit. Using zelle for $5.00 transfer, succeeded. Then Zelle for $495, online access totally locked and told me to go to a branch which is 2 states away from me. You are making your customers life so much harder. If you were concerned about identity, why would you allow me to open an account so easily? How about asking people to verify their identities before fully open the account. 

Amit H 

on BBB

2 years ago

They approved my company for a $250K SBA loan. I had to use it before 6 months expired. Since I didn't have an immediate need for it, I wound up not using it. In my book that is called being fiscally prudent. After 10 months I did need it, but was told I had to re-apply. Since my company had grown 3x since the initial approval, I thought it was just going to be a formality. Boy was I wrong !! They wound up not approving it for a number of ridiculous reasons that somehow didn't matter the first time around. Underwriters are e... read more

Alicia A 

on BBB

2 years ago

I would definitely recommend using another bank if you are considering doing SBA lending. We have been waiting for closing on our SBA loan for months now due to poor communication efforts by the SBA Banker. We completely understand being short staffed but this is unacceptable. 

Debbie N 

on BBB

2 years ago

Been waiting 22 days for my title on hold 40 min 

Carol C. 

on BBB

2 years ago

My account was put on hold for over 2 weeks as of 5/2/23 because I trusted someone and deposited a check that later was returned. No money was withdrawn from that check that was deposited into a savings account. My checking account contained just under $2500. Without notifying me they put a hold on my checking account took in 2 deposits one for pension one for paycheck but they refused to release any on my money. After over 2 weeks on hold they are closing my account sometime soon and will return my money from the account in... read more

Erin D 

on BBB

2 years ago

I have been making regular on-time payments for more than the minimum amount on my LOC mortgage for the life of the credit line (approx 4-5 years; 3-4 years with Huntington after the initial bank sold the loan to Huntington). Because the minimum amount had regularly been a ~$200 less than $1000, I set autopay a while back to make payments of $1000 every month. Recently I saw a ding on my credit report from Huntington for a missed payment. Apparently because interest rates have gone up the payment increased one month to ~$105... read more